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Sugar Coat Nail Lounge
1557 Northside Drive East, Statesboro, Georgia, United States
About the Sugar Coat Nail Lounge
Sugar Coat Nail Lounge is a premier beauty salon located in Statesboro, Georgia. Our luxurious nail lounge offers a range of services including manicures, pedicures, nail art, and more. Our skilled technicians are dedicated to providing top-notch services in a relaxing and welcoming atmosphere. Whether you're looking for a simple polish change or a full set of acrylic nails, Sugar Coat Nail Lounge is the perfect destination for all your nail care needs. Visit us at 1557 Northside Drive East and treat yourself to a pampering session today!
Photos of Sugar Coat Nail Lounge
1557 Northside Dr E, Statesboro, GA 30458, United States
Opening hours of Sugar Coat Nail Lounge
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews of Sugar Coat Nail Lounge
"Today was first time visiting this establishment since 2021. My appointment was scheduled for 9:45. I waited about 15 minutes and Leo, the owner and my scheduled nail technician, was still not there. I asked one of the young ladies walking by (mistook her for the young lady sitting up front) how much longer would I have to wait. She told me in a very rude tone that she didn’t know because she wasn’t the one doing my nails. The young lady (Lorena) who was out front when I walked into the establishment came from the back so I proceeded to ask her how much longer did I have to wait. She replied, “I don’t know he’ll get here when he can.” I then stated I’ve been waiting for 15 minutes and that my appoint was at 9:45. She then said, “You’re appointment doesn’t end until 11:00 so I’m sure he’ll be here by then.” I then replied I booked an appointment for 9:45. The ending of the appointment is not of importance. I asked if there was anyway to contact her boss to get an estimated timeframe on when he’d be in. Lorena was beyond disrespectful in her responses to me. She even begin to talk about me to her client. Not once did I reciprocate her mannerisms. I waited an additional 10 minutes for Leo to show up. When he finally arrived, I told him what happened and he told me that they are young and they don’t know anything about customer service. I told him that I am young too and that isn’t an excuse. He completely disregarded what I had to say. He even went as far as saying I was being confrontational because I asked a question. Not sure how asking how much longer I had to wait for a service I’m paying for is being confrontational but ok. He informed me that he has a lot going on and they are busy tending to their clients (only 1 other person was getting serviced while I was waiting). He kept trying to make it seem like I was blaming his staff for him being late. I would never hold someone else accountable for another individual’s actions. I informed him at least twice that my issue with his staff was not him being late, it was how they responded to me. He continued to make excuses for his staff, upheld their unprofessionalism , and what’s even worse is that he didn’t even apologize for being late. Customer service and punctuality is of non-existence at this location. In fact, while I was waiting to be serviced, a frequent patron informed me that they are ALWAYS late on the weekend. As a result of the continuous disregard for myself and my time, I decided to leave. I wish I could give this “business” zero stars because that is what they truly deserve and because they were just that horrible! HIGHLY DO NOT RECOMMEND!!!"
"I had a pedicure today with Yana and it was the best pedicure I’ve ever had! She is so gentle and sweet! I have an 8 month old so finding time for a little self care is hard these days and she was such a good company talking about our babies and motherhood! I will schedule with her everytime!"
"The facility is beautiful and clean. I loved that it didn’t smell like acetone. I got a gel manicure and I love the color! But when I walked out, my nails looked and felt lumpy. They didn’t cover the entire nail and it’s been a week and they’re already looking rough. Be mindful, I am not harsh to my nails so there is no reason they should be this bad already. The pictures don’t do the bumpiness justice."
"Really disappointed with my nails. I booked an appointment with Giselle for dip powder with tips + design and she was unable to do any designs I wanted (hearts) so I ended up having to do just plain french tips. The french tips didn’t even look good either, messy with bubbles and markings in almost all of them. I asked if they had any gemstones and she handed me a basket full of really ugly nail stickers. The dip itself is also uneven and chunky looking on some fingers. It’s also a good thing these weren’t my engagement nails bc she nicked the sides of my left ring finger, it was bleeding and is now super red. 2.5 weeks later my cuticles have never looked worse. It took over two hours to do my nails whereas other places usually take only 45 mins and do so much better. She also just seemed really passive aggressive, unhappy, and unhelpful. So sad about this experience, waste of money. Maybe try a different nail artist here but not Giselle."
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