Cracker Barrel Old Country Store

"This evening, my husband and I dined in at this establishment. Typically, we have a pleasant experience with courteous and attentive staff and good food. This evening was an exception. We were seated immediately, and our server, Mary L (whose name I know only because it printed on the receipt), took our drink and food order within several minutes. After that, we waited about ten minutes to get our drinks and nearly an hour before our food came. During this time, Mary L stopped by our table one time to refill the drinks. We watched as other tables around us (who were seated after us) got their food. Finally, Mary L brought our food out and said “Sorry for the wait. The kitchen got backed up for a little bit there.” Mary L did not offer to refill our mostly depleted drinks, nor did she ask if we needed anything else. I ordered the Country Boy Breakfast with scrambled eggs, sirloin tips, hash brown casserole, and fried apples. The steak was over cooked and cold. The eggs and hash brown casserole were cold. The fried apples were still slightly warm but not piping hot as usual. My husband ordered the Hash Brown Casserole Breakfast which was also cold and barely edible. We asked for our check when Mary L dropped off the food in fear that we would not see her again for another 30 minutes (or more). As my husband and I were getting ready to stand up to leave, Mary L brings out the biscuits that were suppose to come with my meal and said “I’m sorry it’s a little late but here are your biscuits.”"

"No one asked if we needed a high chair or a booster for our 2 year old. I ordered a chicken fried steak. It was the worst I've ever had. It was bland, and seemed like it sat around for a while. It was dry, kinda chewy, and overcooked. The gravy was bland also, tasted like flour. My husband asked for fried chicken instead of chicken fried steak but got a fried steak. Someone brought us biscuits, 1 portion for 2 orders. Waiter at least noticed and brought us more without asking. The biscuits we got also tasted a bit much like flour."

"Stopped in for breakfast right when they opened. No wait. Great Service. Food was good. I really enjoyed my Homestyle Chicken n French Toast. Delicious! Family loved their pancakes. Not a big fan of the syrup nor the sweet tea though. Of course we loved looking around the shop. I frequently purchase their Buttermints in-store and online."

"Cracker barrel offers a large menu with many many options so everybody in your party can find something to enjoy. Love the atmosphere here, it's eclectic and fun looking at all the memorabilia and the general store offers things you can't find elsewhere.reminds me of the old fashioned general stores of yesteryear. Try them out you will love it"

"Great food and service today. Very busy so wait time was lengthy. My maple bacon glazed grilled chicken was very tasty and apples were delicious but the mashed potatoes had been sitting out for awhile and was dry but with gravy still tasty. Husband meatloaf dinner with Mac and cheese and chicken and dumplings were very good. My sons shrimp and steak fries were good and not over cooked. Our waiter was so busy but took great care of us. Biscuits and muffins were excellent as well."