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Merchant Cooperative
115 Etiwan Drive, Goose Creek, South Carolina, United States
About the Merchant Cooperative
Merchant Cooperative is a financial institution located at 115 Etiwan Drive in Goose Creek, South Carolina, United States. Specializing in ATM services and finance, Merchant Cooperative offers a range of financial solutions to meet the needs of businesses and individuals alike. With a commitment to providing excellent customer service and innovative financial solutions, Merchant Cooperative is a trusted partner for all your financial needs.
115 Etiwan Dr, Goose Creek, SC 29445, United States
Opening hours of Merchant Cooperative
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Merchant Cooperative
"STAY FAR FAR AWAY FROM THIS CONPANY!!! Pushy, dishonest, misleading and unethical. I was told I can opt out at any time, no hidden fees and would be cheaper than Square. There are hidden fees, costs me more than square a month and I can opt out of the service but I’m stuck with this machine that doesn’t work with my business since i am completely paperless. I was told I would be saving money by switching with them and “Signapay” that was a complete and utter lie. I can’t even get anyone on the phone to give me the information for the leasing company for this terrible machine. I have tried numerous times to get in touch with them regarding matters that need to be straightened out. Left numerous voice mails and sent emails. No one will get back to me. Horrible business and business owner. I will be reporting them to the BBB."
"Stay away from this company! They will tell you anything to sign up and not make you aware of all the hidden fees. If I swipe a rewards credit card, I get charged over 3% when I was told I would be charged no more than 1.5%. Getting out of the contract isn't an option either. The leasing company they use for their terminal is going to charge me $2000 to end early for a $800 terminal (after already being with them for 2 years) along with the $395 merchant cooperative would charge. I have to constantly monitor my deposits to make sure I'm not being screwed. I noticed a few months back, they were taking 20% due to some IRS witholdings, which after I called they said was a mistake. No question, signing up with these guys has been the worst business decision I've made in the nearly 5 years in business."
"Merchant Cooperative has helped my business out so much!! The sales representatives are so nice and customer service has been very quick to help with any questions that I have. They have saved my company hundreds of dollars per month and I couldn't be happier with their service."
"Merchant Cooperative (MC) is awesome! They have the best rates on merchant processing that I've seen in SC, and I am familiar with several different companies. I saved over $200 by switching. The entire process was painless; the salesperson made everything easy. I highly recommend them for your small business. This is a company that puts the business owner first. Go check them out. You won't regret it."
"They charged my client a $250 cancellation fee after we ended our relationship of 4 years with them. The contract that was in place from the get-go was a 3 year term, and automatically renewed after a year for a year. The client sent the cancellation letter on the anniversary of the renewal date, however Merchant Coop are now claiming that they cancelled the account themselves based on a returned monthly service charge (we changed bank accounts a few weeks prior), and are assessing the client a $250 cancellation fee. Furthermore, they transferred the client to a collector just a few weeks after contacting us, the collector proceeded to harass the client and send letters directly to owners. When I attempted to resolve the issue with Merchant Coop with respect to the facts of the situation, I was treated rudely and told that I have to talk to the collector. Enjoy your $250, it's a small town and karma is a bear..."
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