Bank of America (with Drive-thru services) 7420 Rivers Avenue, North Charleston, SC 29406

"Absolutely rude! Worst customer service I have ever experienced at a bank."

"The staff was very helpful and quick on a complex transaction. They checked on how long it might take to finish, and the branch manager personally had to sign off on my transaction. It was all professional and well handled. I saw the bad reviews and almost went to another branch, but I am not sure what triggered all those bad reviews. Blake handled everything smoothly. Good branch."

"Absolutely laughable customer service. If I could rate it 0 stars I would. No one was checking people in. When I finally asked who could help, I was told I had 3 people ahead of me, yet the business advantage guy was in his office with the door closed, feet propped up on his desk and playing on his phone. Pathetic. What is the point of having a business account with this level of service."

"Every time I come into this bank the wait time is so long...even if there is NO ONE in line. Why?? Customer service on the front line is lacking. They are nonchalant, do not seem happy to be there, and in NO hurry to get your transaction done quickly and efficiently. To add salt to injury, the supervisors and/or trainers are not much help. It was evident that the customer service rep was having difficulty with my transaction, but they just sat back and watched with no assistance. This location really needs to get it together."

"Every day the line is always out the door. Today I waited 45 minutes. When I reached the teller, he was extremely rude. He tried to tell me the bank does not take coins. Are you serious? Hard working people have bills to pay and you are going to deny a few quarters because you don't feel like counting them. Too bad. Do your job. I did mine."