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UPS Customer Center
75 Smith Street, Farmingdale, New York, United States
About the UPS Customer Center
The UPS Customer Center at 75 Smith Street in Farmingdale, New York, United States is a convenient location for customers to drop off and pick up packages, track shipments, and access a range of UPS services. The center offers friendly and knowledgeable staff who are ready to assist with any shipping needs. With extended hours and easy access, the UPS Customer Center is the go-to destination for all shipping and delivery needs in the Farmingdale area.
Photos of UPS Customer Center
75 Smith St FLOOR 1, Farmingdale, NY 11735, United States
Opening hours of UPS Customer Center
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of UPS Customer Center
"Absolutely awful. Package never arrived Started claim. Denied it. Said they had proof of delivery. No picture. Forever on the phone to try to get a result. Days later item arrived after the event. Use fed ex!"
"My delivery driver left a note since our pkg needed an adult signature, I called them and was advised I could pick it up at the counter. It was already there when I arrived. Didnt have to wait on any line and the employee was professional, very courteous and I spent less than 5 minutes total picking up our Ipad."
"I didn’t get their names but the 2 guys that were working here today were really the most kind and helpful people. They turned my otherwise horrible day around. They didn’t need to be so kind and helpful, but they were. Thank you for not only helping the world to Deliver packages, but going out of your way to put a smile on strangers faces."
"I regularly use UPS for my job at 7-11 as a maintenance technician. Constantly having to return things are always a pain to me. This location is always great with ensuring the packages are ready to be shipped. They go above and beyond to tape every package. I appreciate that level of attention but I don't appreciate having people talk over me or making comments such as I don't care. Whoever helped me today seems upset to do his job and decided that being rude was the way to handle the larg amount of packages I had to send out today. My company sends thousands of items of all weights and sizes. I can only assume what he was trying to communicate to me was that certain labels are weight specific but im uncertain due to him starting his sentence as im talking. As i was trying to explain that i dont make the labe i order them though 7-11 the employee felt it was necessary to talk over me on a total of 3 occasions of me attempting to talk about the items being shipped due to them being electronics and batteries. The reason I bring my packages to the shipping center is because I hate the 3rd party company [the ups store.] Even though 7-11 has a account with ups [the ups store] always has a problem. My last visit had me feeling like not coming back. Who wants to deal with rude people? I'm seriously getting tired of how I'm treated at these establishments."
"The worst unreliable company! No time frame when the delivery will be attempted! Nothing! No phone number left nor tried to contact me. Now they are telling me they will return my package to the sender. Unbelievable"
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