Ulta Beauty

"I have visited this store twice in about 3 weeks time period. Each time I am followed like a thief! If they are not coming back to back asking can they help, they try to stay out of eyes view or are constantly walking by. For as long as I have been an Ulta customer, it's an insult! I will have to make sure that I order what I need from the product manufacturer."

"Super friendly and helpful even during the holiday rush. Accommodated customers paying with card at salon register for faster checkout. Good deals for ‘stocking stuffers’ Map gave us wrong directions in the shopping plaza but we found it!"

"Hats off to Alex – truly deserving of a raise! No personal ties here; just acknowledging a seasoned 42-year talent recruiter. When professionals excel, it's evident. His patience and guidance in selecting 2 men's colognes out of a delightful half dozen made the shopping experience an absolute pleasure. A+++ for customer service!"

"Didnt have much product. Lines were long. I was told to order an item & have it sent to me for free....but they charged me $3. More than product price, said Id get an email which I didnt. Called store the next day & they couldn't help so called customer service. They couldn't giive me my order # as the store entered my email address in wrong! I repeated it 3 times to them, too!! Was told I had to go back to the store to get email corrected!!!!! Hadnt been in Ulta for ages & wont return ever again!!!! Worst customer service EVER for overpriced products!!!"

"I went in to return about $90.00 in hair products which didn't deliver the results I was looking for. Anniston was really kind during the return. She went the extra mile to help me find what would work for my hair type and actually escorted me to the haircare section and took the initiative to walk me through some options that should work better for my curly hair. I work in the customer service industry and Anniston is a star!"