Charleys Cheesesteaks

"DO NOT EAT HERE!!! Had lunch here at the mall, today. Had a small steak and cheese with mushrooms, lettuce and mayo, with fries. Left the mall and started home. Within 35 to 40 minutes. Started to throw-up and had awful diarrhea it is now 4:20 and I am still sick."

"Don’t go here if you have allergies! The cross contamination is crazy, I always order a chicken California plain and it almost always ends up with peppers or onions mixed in with it. I love Charley’s as a chain but this specific location is very slow and rude every time I go there, they have never once remembered my extra items I paid for and when I ask for them they always have a bit of an attitude, I understand that working f&b sucks but they could be a little nicer to customers who are being nice to them"

"I work at the Augusta Mall and Charlie's has been my favorite place to eat since they opened there. The food is great but lately the service has been horrible. It is so slow. Today when I went, there was one girl up front, one guy cooking and at least one girl in back. I know this because she stuck her head out and looked at the line then went back into the back. There was one person waiting for her food. One person in front of me and several behind me. If took over 5 minutes for me to even place my order. Then over 15 minutes for me to get my order. The lady who was in front of me was still waiting on her order. Her little girl was complaining that she was hungry. I only had 30 minutes for lunch. By the time I got back with my meal, I had less then 10 minutes to eat and didn't have time to eat it all. It's really ridiculous. The service there used to be good, but not anymore. Something should be done or they are really going to loose business."

"My philly was hot, fresh, and juicy. The service was fast, entertaining, and amusing. The cashier was even singing which made my little wait time fun."