First Citizens Bank 182 Meeting Street, Charleston, SC 29401

"Called to set up a meeting to do a wire transfer but was told I didn’t need to and was also told incorrect information about the cutoff time for wire transfers. I was told to come back anytime the following day, so I came back at a normal hour and no one was available to help me. Disappointed in the communication and customer service."

"No good. Tried to refuse a public notary on " not an account holder basis" law says different thing."

"Came here because I was having problems with my card's chip. Explained that I needed new card shipped to a specific address in Charleston, since I will be here for school. Not in Columbia, where the address associated with the account is. So the teller assured me that it seems to be fine and everything, but low and behold a week goes by and my new card showed up at the old address in Columbia. So then my mother had to pay to send it to me from there with two day shipping. Just is really annoying to not only be without my debit card for more than a week, but to have walked to this bank for no reason. I could have ordered a replacement card to the Columbia address online myself, I went in to get it handled and it just wasn't to my satisfaction."