Arby's 4955 Centre Pointe Drive, North Charleston, SC 29418

"Wasn't exactly happy with this visit. Went there for the fish sticks but they were no longer available as the cashier told me the entire menu had changed. I had to make a call to change our order. It then seemed like the cashier's attitude changed. I asked for Arby's sauce and my receipt and she grabbed the Arby's sauce and put it on the counter as I was giving her back the horsey sauce proceeded to grab it and throw it back in the box. It was around 7 and she said she was ready to close the dining room and lock the door. I'm not sure what happened but her attitude changed very quickly. I think I'll wait a bit before I return. Would love for Arby's to bring back the fish sticks."

"Drive thru. We eat at Arby's quite frequently. Usually James Island On way out of town we ate at Arby's in a gas station situation, I didn't expect it to be as good but I have been wanting to try the fish. It was excellent. We stopped at Arby's in Mt.Pleasant on way back from doctor, it was the worse food we have ever received. I got same thing, fish, hard as a brick went in to get tarter sauce. Tarter sauce was spoiled & french fries were cold. I thought this location was closed. IT NEEDS TO CLOSE !!"

"I have never had a bad experience at an Arby's anywhere until today. I came into the lobby through the UNLOCKED doors to pickup a to-go order that I placed online and immediately experienced one of the worst examples of customer service I've ever seen. The lady that was making sandwiches yelled at her Drive thru employee for not locking the lobby door, yelled at a couple that were coming inside telling them to go to the drive thru. I ordered cheddar cups as a modification on an item but it didn't show up on their end I brought this to her attention and would have gladly paid for them if they somehow didn't process correctly on the app. She wouldn't even attempt to solve such a tiny problem, she just said "you're not missing them they aren't on the receipt." Then before I can even say anything else she started to complain about me having my SERVICE DOG with me. She said that if I didn't have my paperwork with me I needed to leave. I pulled up the documentation on my phone but she didn't even look at it because she started belittling the drive thru guy again. The attitude this woman has will ruin this store. If employees don't want to be there or lack the ability to be professional they don't need to be there. It's unfair to the other employees and especially customers. I'm not going to seek any legal counsel for this but I hope you guys know that discriminating against me for having a service animal is highly illegal and is also a form of harassment as well. Food quality was awful as well. The chicken was old and dry and the roast beef was not portioned correctly either."

"Size doesn’t matter if there’s enough flavor - the new Waygu burger certainly disappointed with size (think Jr burger size) but had great flavor from the actual meat and toppings. I’ll stick to the beef n cheddars next time though. Size compared to a single beef n cheddar."

"Ordered the 2 for 6 chicken cheddar ranch. Got it super fast. The store was super clean. The staff was super clean. The food was not so super. The lettuce and tomatoes seemed to be really fresh and the bun was soft, but the tenders they used were old and luke warm. Kinda kills the sandwich."