Hampton Inn & Suites Charleston/West Ashley
678 Citadel Haven Drive, Charleston, South Carolina 29414
About the Business
The Hampton Inn & Suites Charleston/West Ashley is a cozy and comfortable lodging option located at 678 Citadel Haven Drive in Charleston, South Carolina. This charming hotel offers a range of amenities including a complimentary hot breakfast, free WiFi, a fitness center, and an outdoor pool. The spacious rooms and suites are elegantly furnished and provide a relaxing retreat for guests visiting the historic city of Charleston. Conveniently situated in the West Ashley area, this hotel is perfect for both business travelers and vacationers looking to explore all that Charleston has to offer. With its friendly staff and convenient location, the Hampton Inn & Suites Charleston/West Ashley is the perfect choice for a memorable stay in the Lowcountry.
Reviews
"The property is under renovation so there was construction around. Check in went smooth. The room we had on the first floor was one that was not yet renovated. It was somewhat worn and had a odor to it. However, it was clean and the bed was comfortable. The breakfast was good, however, they did not have the usual dark roast coffee that is common at Hilton properties. Check in and check out were smooth and the staff was courteous. We will likely stay again - but hopefully in a refurbished room after the renovation project is completed."
"I almost regretted booking this hotel because of the reviews but lets just say i was overly pleased with my 2 night stay here. I was on 4th floor(newly renovated) and didn't experience any bugs, mold, water not working or anything but traffic. Kudos to the desk staff as i only notice a older lady being rude to people but overall everybody spoke when coming and going. Will for sure book again."
"Disappointed. The room had a very strong moldy smell. We stayed for 3 nights and didn't get any room cleaning even though we requested it at the front desk. The maid couldn't understand simple English. The location is convenient, but we will not return to this place."
"I’ve never been this disappointed with a Hampton Inn EVER. We were traveling with my in-laws (88 and 90 years old). And we went to check in at 5pm EST only to be told our rooms were not ready. My husband explained he had his elderly parents that were ready to relax in their room. The staff was able to work it out and accommodate them. We were then told our room would be ready in about 10 minutes and they would call us. Well, 10 minutes turned into 90 miles minutes. The room we got (219) was not clean. Luckily I’m a person that travels with Lysol and cleaner; so I went to cleaning the room &bathroom. The bathroom has MOLD!!! Yes MOLD!!!! I do NOT RECOMMEND THIS HOTEL TO NO ONE!!"
"It was a descent hotel. The rooms are a bit dated, the bed was exactly soft but ok. Looks like they are starting to renovate some. The service was great. They do offer a small breakfast, which was nice. Overall, it's not a bad hotel."
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