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Prisma Health Equipped for Life–Grove Road
1009 Grove Road, Greenville, South Carolina, United States
About the Prisma Health Equipped for Life–Grove Road
Prisma Health Equipped for Life–Grove Road is a premier health store located at 1009 Grove Road in Greenville, South Carolina. This institution offers a wide range of health and wellness products, including vitamins, supplements, fitness equipment, and medical supplies. With a focus on promoting a healthy lifestyle, Prisma Health Equipped for Life–Grove Road provides customers with the tools and resources they need to live their best lives. Whether you're looking to improve your physical fitness, manage a chronic condition, or simply boost your overall well-being, this institution has everything you need to stay healthy and happy. Visit Prisma Health Equipped for Life–Grove Road today and start your journey towards a healthier, more vibrant life.
Photos of Prisma Health Equipped for Life–Grove Road
1009 Grove Rd Building C, Greenville, SC 29605, United States
Opening hours of Prisma Health Equipped for Life–Grove Road
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Prisma Health Equipped for Life–Grove Road
"The customer service that I received was great. It is a little hard to get in touch with the office but I went to the office and they helped me kindly. The lady was very patient and answered all my questions will direct answers with a great attitude."
"Like many others have shared, their billing department is a nightmare to deal with. They have never answered their phone a single time I have called with questions/ you have to leave a message and they take days to call you back and several times, have not called back at all. I received a bill out of the blue 9 months after getting a cpap- first time receiving it and it says I have 10 days to pay them $245 or it goes to collections. I have no idea what this bill is even for since I paid up front almost half of the cost of my cpap and it’s supposedly on my insurance. I do not trust this company! Try to call them about it and leave messages, they don’t call back. Place is just a bad joke! I regret buying anything from people that run a business this way."
"We all seem to have so many issues with EFL. My husband's cpap is thru them and has been for yrs. We've had so many issues with them I can't even start with the problems. We even ask the doc to send us to a different place. He ask would we please give them another chance. My latest issues is billing. I was checking our checking acct this am and realized they had taken our recent payment out twice. Now this has happened before. Last time it was a debit card payment. So now we only pay with a check in person so we can get a receipt. Apparently the girl changed it to a ACH payment and she ran it thru twice. So now I have to go to battle with them again. I think I can honestly say we've given them more than enough times to redeem the wrongs. Time to change companies."
"I got an appointment call while driving so requested a text or message, but they would not do it. Told me to call, but could not get through over several days. Guessed correctly where they were and when my appointment actually was. The respiratory therapist, Sheila, was FABULOUS. Very helpful. She made up for the guessing."
"Equipment was forced on us when we didn't want or need it! And then we were billed for it after turning it in months prior. My husband broke both of his ankles and while he was being discharged we plainly told the hospital we did NOT need a wheelchair that we already had one. I went down to get my vehicle and apon arriving to his room I noticed he had not just the wheelchair we specificly said we DIDN'T need he had a commode, and a walker. When I seen it. I asked him what happened. He said that I had left and he didn't know what he was signing. When I confronted them, they told me that it was billed through insurance and he already signed the paperwork. After a couple days I looked at the paperwork and the wheelchair was indeed a rental. I called equiped for life and explained this to them and to figure out how to return it. The wheelchair sat in our garage since day 1. Because we already had one. I payed $200 for our wheelchair on Amazon last year and it is better quality ( DRIVE brand). I returned their wheelchair as soon as I was told where to. Now we have a bill of over $400. When the rental was never used or wanted in the first place. I will update after I speak to them again. I'm supposed to be waiting on a phone call after the customer service representative talked to her supervisor. ( Also the commode is in our garage untouched with the labels still attached. Because we didn't need it either. It was also forced on us. ) I have attached photos of the wheelchair we already had, and of the commode we never wanted or used. Our wheelchair also came with blue leg supports which are not in the photo. I did not attach a photo of their wheelchair because we don't have it. It was already turned in months ago. ( The walker has been amazing though. That is something that we needed. )"
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