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Hilton Garden Inn Charleston Airport
5265 International Boulevard, North Charleston, South Carolina, United States
About the Hilton Garden Inn Charleston Airport
Hilton Garden Inn Charleston Airport is a welcoming lodging establishment located at 5265 International Boulevard in North Charleston, South Carolina, United States. This modern hotel offers comfortable accommodations and convenient amenities for travelers passing through Charleston. Guests can enjoy spacious rooms, a fitness center, on-site dining options, and easy access to the nearby airport. Whether visiting for business or leisure, Hilton Garden Inn Charleston Airport provides a relaxing and enjoyable stay for all guests.
Photos of Hilton Garden Inn Charleston Airport
5265 International Blvd, North Charleston, SC 29418, United States
Reviews of Hilton Garden Inn Charleston Airport
"We booked about a week prior to the day of arrival. We actually booked over the phone rather than through the website because I had questions. They did tell us about the renovations. However they told us ot was on the first floor only. That is a blatant lie. They are working on at least 1 - 3 of the floors. The downstairs looks like there was a flood. Everything is wet. Get to the room and the door doesn't close because it's swollen. The humidity in the hotel and the room is oppressive. They are actively working in the area where the room is. Theres debris everywhere. We ask to be moved to a room where the door works. They move is to the third floor. They're working up here as well. Painting the outside of the doors so if you don't see them doing it and you lean on the door you'll get paint on you. This door is also swollen and we have to strong arm the door open. But at least it shuts and locks. We are only here one night as I'm here on business today. But I won't ever book here again. They lied about the work being done. The new room is missing the baseboards. They're drilling somewhere close by. But supposedly they stop working at 6. We shall see. I work in hospitality & tourism and this GM should be ashamed of himself for his staff being dishonest about the work being done. Also for not notifying guests that there was some kind of water leak that's affecting the doors and raising the humidity. And nothing is being offered as a way of making up for it."
"From the moment I walked in, the staff was nothing but kind and helpful. The front desk was able to help me with no-contact check-in, and the girls working there were very nice. What made the experience stand out was the level of customer service that I received from Aaron, Donald and Randy. I injured my foot off-property while staying here and they were the most accommodating and compassionate with my needs for the duration of my visit. Between being wheeled to and from the hotel and room, in a wheelchair they provided, to making sure that any food I ordered would be delivered to my room, the experience was absolutely amazing. I was pleasantly surprised that this level of service was not only received from the employees there, but most importantly, from the General Manager, Front Desk Manager and Director of F&B. Being in this industry, I understand that customer service is of the utmost importance, and they hit the mark on every level."
"The loveliest staff. Every single employee I interacted with was great. I was only staying for one night, but they were so kind and helpful. The breakfast was good: bacon, eggs, sausage, home fries, grits, bread/toast, pastries, cereal etc. the free shuttle to/from the airport was great and hassle free. They also dropped me off at the train station, which was an unexpected bonus. The room was fine. The bathroom was a bit tired, but did what it needed to and was clean. They are refurbishing the hotel, so perhaps the bathroom will be updated as part of that. Regardless, I would gladly stay here again. It felt like proper hospitality rather than just a job. Bravo."
"Aggressively average hotel experience. Waited 15 minutes for check-in. Conference center was tidy and well cared for, staff were efficient, food was adequate. Room tidiness and functionality were below average -- terrible shower head; hair dryer and refrigerator both nonfunctional; thermostat emits ear-splitting pitch when you move in front of it; trash in the corner of the elevator; no coffee in the room (just a coffee maker). Linens seemed to be clean, beds were comfortable. If your conference is in this building, it's worth staying in the rooms above. If not, try elsewhere."
"Excellent option for the three youth soccer teams that I manage. Breakfast was amazing. The meeting room off the lobby was perfect for pregame film review & team meals at $100/4 hours. The indoor pool and hot tub need some work. Burr. Thank you @365Travel for hooking us up with a great group travel hotel."
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