Wells Fargo Bank

"I am IRATE. First - let me preface this by saying that the woman who greeted us this morning & was directing traffic was very kind and welcoming, and this review does not reflect our experience with her. Now, this was our 3rd ATTEMPT to open a joint account with my spouse with Wells Fargo. We had been given the runaround twice at the Greer branch and decided to make an appointment at this location. We made our appointment for 11 and arrived a bit after, but we were immediately greeted and told that someone would be with us shortly to help us. We waited a good 30 minutes (mind you- we had made an appointment). At this point a gentleman (who was not wearing a name tag, but was wearing a suit and possibly appeared to be some kind of manager) came over to speak to my spouse and I. We told them we wanted to open a joint account together. The gentleman offered the option of simply adding my name to my spouse's account, but we explained that we did not want to do so, and wished to open up a new joint account - which is what I had indicated when making my appointment. After going back and forth for a while, the gentleman eventually told us he would NOT be able to help us open a new account today but again stated they could just add my name to my spouse's. This is NOT want we requested or indicated we wanted to do. He told us we would need to make ANOTHER APPOINTMENT if we wanted to open a brand new account. So essentially, we came to our appointment this morning, JUST to be told that we would need ANOTHER APPOINTMENT. We are livid and aside from the kind greeter we spoke to we feel absolutely discarded by Wells Fargo. We will absolutely not be coming back and we are likely going to close our existing accounts with this bank. We are extremely disappointed."

"Please fix your ATM in Boiling Springs at CVS parking lot. I was told it was self reporting in terms of repair service. This is not true. This ATM has been out of service for a couple of months! In the past, it is out of service at least 50 percent or more of the time. It is ridiculous. It needs to be replaced. Please take responsibility for this issue and fix it. Please provide service to your clients."

"Wells Fargo has been my bank for 25 years. I had a recent experience at this particular branch a few weeks ago, where both the Manageress & a cashier both lied to me regarding a foreign check that I wanted paid into my account. They simply didn’t know what to do with it & couldn’t be bothered to find out what to do, so they lied & said Wells Fargo had changed their policy & no longer accepted foreign checks. I knew that wasn’t true & left the branch very upset. I immediately phoned Wells Fargo Customer Service who confirmed they hadn’t changed their policy, so I made a complaint regarding the service I had received & they promised to investigate, I hope they did. This week I went to the Wells Fargo on East Main Street, where the staff are always wonderful & they helped me with my deposit."

"Been banking here for 21 years. Team here very helpful - they care. Had a bit of a complicated problem with a hold on a deposit check that was mistakenly deposited into another linked accout. The bank manager had to clear up the issue and did so within a few minutes. I was very happy he could help me so quickly and very grateful it was all straightened out. I highly recommend this branch of Wells Fargo."

"Before Christmas day we did deposit to our business account and they closed all our accounts including personal checking and saving because of Non sufficient funds check. It screw up our holiday, work, salary . There also was return check for our workers but we did stop on checks and did wire transfer couple days later and now then check was cashed out and we have no money to cover . They sad it will take up to 10 business days or up to 45 days to resolve this :((((( How to deal with ??? File case to complaint department did not help! Did not resolve our problem regarding stop payment on on our check:((("