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Kroger Pharmacy
495 Johnny Mercer Boulevard, Savannah, Georgia, United States
About the Kroger Pharmacy
Kroger Pharmacy is a trusted health and wellness destination located at 495 Johnny Mercer Boulevard in Savannah, Georgia, United States. As a full-service pharmacy and store, Kroger offers a wide range of prescription medications, over-the-counter remedies, and health products to meet the needs of its customers. With a team of knowledgeable pharmacists and staff members, Kroger Pharmacy provides personalized care and expert advice to help customers manage their health and well-being. Visit Kroger Pharmacy for all your medication and health needs in a convenient and friendly environment.
Photos of Kroger Pharmacy
495 Johnny Mercer Blvd, Savannah, GA 31410, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"Absolutely TERRIBLE. Everyone is always rude and acts like I'm bothering them when I'm just requesting the basics - to be checked out, get a refill etc. What do you think would happen if everyone stopped refilling prescriptions in person? If you're unhappy being at work, it doesn't make me happy to give you my business. I'm always kind and respectful and patient and I've given every single person at this location a lot of grace and tried to be understanding about whatever ails you for that day, but I'm over it. Remember that this is one of those jobs that's maybe a decade or less away from being easily replaceable with a kiosk. I'm finding a new pharmacy today. I encourage you to think of every customer as if they were your brother, sister, mother, daughter, son etc. and tell me if you'd still treat them the way I see you treat people."
"Give been a customer for about 14 years. In going to take my business elsewhere due to the way the pharmacist treated me at about 1pm. She belittled and humiliated me in front of here employees and other customers. She told me I should get used to the fact that everything doesn't happen in 5 minutes for me! The other day I sat for 30mins after told it would be real soon..."
"Awesome staff. Very helpful when I really needed it. Had to rush to Athens because my daughter's first baby came early. Ran out of prescription. Called Savannah and within 2 hours they had prescription transferred to Athens for pickup."
"TL;DR. Probably the same rude woman mentioned in other reviews. She's pretty terrible and a good waste of time. You're better off having your doctor send your prescriptions elsewhere if able. I've only had minor issues with this pharmacy. Just annoying things such as getting a text that my prescription is ready but then I get there and they need another 30 minutes or something. I try to give customer service workers the benefit of the doubt because I understand it's draining and thankless. However today, I called the pharmacy to get an update on my order and received, via the automated voice machine, the info that my prescription would take 2 hours. That seemed really unusual to me and I'm in a hurry because I'm supposed to be heading out of town shortly, so I decided to call to speak to the pharmacist on duty. The phone rang for 10 minutes straight before I gave up and hung up. I called back later on and waited another 3 minutes before getting an answer. A woman answered, someone I'm not familiar with and she immediately had a rude tone. I let it go, assuming she might just sound snappy because she's busy or because of the ringing phone. If it were me, I probably wouldn't be so happy either. She just told me they had the prescription and it wasn't ready yet. I asked her about how long she thought it would take to which she said she couldn't tell me that, and I asked why? She told me I'd receive a text. I asked her again if I could just get an estimate so I knew what to expect, and she told me she couldn't tell me because I would show up and be upset if it weren't filled yet. Mind, I've never had trouble getting an estimate. And I understand the need to keep expectations reasonable, but there are other ways to do and say this, such as giving an estimate but then telling me that if that estimate passes I should call if I haven't received a text confirmation. I was just wanting to know what to expect about time leaving for a road trip. I felt like she was extremely unreasonable. I will say every other time I had been here, I was helped by an Asian man who I found to be pleasant and patient when there was any sort of difficulty, however, there's no reason for me to continue coming to this pharmacy if I get any grief at that level. After reading the other reviews and seeing mention of a rude woman, I think I had my first run in with her and yeah, I'd say she's bad enough for one bad experience to make a person want to transition and I'll be doing just that."
"I like shopping at this Kroger. It's a great store. However, the pharmacy needs help. They are very slow and not very friendly. I dropped off two prescriptions and they said it would take an hour! It wasn't very busy. I sat there waiting while my groceries melted in the car. I worked at a very busy 24 hour Kroger Pharmacy while in college. If we would have taken an hour to fill two prescriptions we would have been reprimanded or fired. Two prescriptions should take no longer than 30 minutes and that's if you're extremely busy. I'll be transferring my prescriptions to another pharmacy."
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