Firehouse Subs Irmo,

7467 Saint Andrews Road, Irmo, SC 29063

"ordered online, i've been ordering the pork slaw sandwich. the sandwich itself is literally called "King's Hawaiian Pork & Slaw Sandwich". it's about $10 after tax and more if you tip. i've ordered this sandwich THREE times and all three times, it's been made with no slaw. i called, they weren't out of slaw, they just didn't put it on the sandwich. if i'm paying $10 for a sandwich, i expect it to be made with an ingredient that is LITERALLY in the name of the sandwich. i don't understand how this keeps getting messed up. employees were rude, unhelpful, and extremely passive aggressive. the last time was my final straw and i will not be returning here again."

"Bread is always nasty & cold! They are too lazy to heat it up! Then they leave off things I asked for. Never satisfied here at all."

"Food is always excellent. Service is quite slow, I assume due to staf shortages like almost everywhere these days. I'm sure they are doing the best they can. Don't expect your online order to be ready when you get there. Ours never is, but the food is worth the wait."

"Very rude associate, I had to do an emergency pick up for my girlfriend and I understand I should have asked to throw away my stuff. But the lady who came outside to address the issue, was unnecessarily rude. It wasn’t like it was going to be an everyday thing. I just had to pick her up and the kids last minute and had no where to get rid of the boxes I had. She threatened to call the cops and was just nasty. I complied with what she asked. As I went to shut the dumpster she proceed to say well I’ll just call the cops anyways since you don’t care. I get you all have rules but there is a certain way to go about it and that wasn’t it. Very nasty attitude, it wasn’t that serious to react like that, especially because I wasn’t rude about it either. Definitely won’t dine here with that attitude"

"I ordered a medium club on a sub today 07/4/2023 and as I got home and proceeded to eat I found a piece of plastic in my sandwich like how can you miss this ??? Then they have the phone off the hook so you'll have to travel all the way back to the store ."