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Southern Mutual Church Insurance Co
201 Greenlawn Drive, Columbia, South Carolina, United States
About the Southern Mutual Church Insurance Co
Southern Mutual Church Insurance Co is an insurance agency located at 201 Greenlawn Drive in Columbia, South Carolina. Specializing in providing insurance coverage for churches and religious organizations, Southern Mutual Church Insurance Co offers a range of policies tailored to meet the unique needs of their clients. With a commitment to serving the community and protecting the assets of religious institutions, this agency is dedicated to providing reliable and comprehensive insurance solutions.
Photos of Southern Mutual Church Insurance Co
201 Greenlawn Dr, Columbia, SC 29209, United States
Opening hours of Southern Mutual Church Insurance Co
Monday:
08:30 - 16:00
Tuesday:
08:30 - 16:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 16:00
Friday:
08:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Southern Mutual Church Insurance Co
"Cancels our insurance because of nail pops. No wonder they are about to go out of business!! I’ll never advise anyone to use them and I’m canceling our other policies!"
"I highly recommend Southern Mutual Church Insurance; it's an exceptional Christian company. They process claims promptly and maintain a personal touch with all insured individuals. I am grateful for the outstanding work they do, providing excellent prices for ministry insurance."
"We have had a wind damage claim on our roof since February. It is now November and we still don't have it settled. The first adjuster sent someone else to look at the roof and we were given a small amount. After multiple emails and phone calls, many of which were never responded to, another inspector came (in July). When we didn't get his report in a timely manner I called only to find out he passed in an accident 3 weeks earlier. We were not notified and another inspector was not assigned to us. We finally got a 3rd inspection (on Halloween). The desk adjuster emailed and asked for a phone call with us on the Friday before Thanksgiving. She agreed to call our roofer and set the call for November 27. As of today, she has not called. In the meantime, on Monday the 27th, we finally received the report and a payment for only a partial repair. This claim is STILL not settled to our satisfaction. I have never had this type of horrible experience from an insurance company before. A church in a neighboring county had wind damage on the same day as ours and theirs was completely replaced within about a month. Why are we having such a difficult time?!?"
"Absolutely the most crooked company out there. Beware on both sides of a claim, they will do anything not to have to pay!"
"So, Southern Mutual Church Insurance strikes again.any of you may remember the debacle we had with SMCI in 2021 where they tried to refuse a claim because they couldn’t determine a cause. 4 months later they “settled” because as a church we couldn’t afford to fight them. Well yesterday we found out that we “slipped through the cracks” and they forgot to rewrite our van insurance and subsequently didn’t bill us. Now I will admit that a portion of that responsibility fell on us yet all throughout the year we added and took drivers off our list without any issues. So, I called yesterday to check our coverage. They first told me we didn’t have insurance. Then said, “Oh yeah it was a glitch in our system”. Upon further review I found out they didn’t write the policy and we hadn’t paid so how did we have insurance? Then they said, “we will write it today and backdate the policy for 12/22. You then will owe us back premiums”. I may be the ONLY one but I feel if we had to have a claim during that time of any significance (ie someone getting hurt or otherwise) they would have found a loop hole to not pay since it hadn’t been written OR paid. I don’t feel the church should have to pay back premiums for their mistake. @southernMutualChurchInsurance"
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