Smiles at Goose Creek

"My experiences at the dental clinic have been good. The staff is always friendly, the clinic is nice and clean and I've never had to wait a long time to be seen. Everything is explained to you so you know what to expect. I would recommend Smiles at Goose Creek to family and friends."

"The office staff are very courteous and friendly as well as very helpful Whitney is my hygenist and Dr Sue is my dentist They found a problem at my routein cleaning and Whitney worked her magic and within one hour I was in with an oral surgeon I can never thank them at SMILES OF GOOSE CREEK ENOUGH What a great job and everyone is so helpful"

"If it is your first time you will likely have 2 separate appointments: one for initial exam then another for the actual cleaning. They have impressive and quick camera technology for new retainers (no teeth in goop). Their facility is clean and comfortable if you need to wait."

"The dental hygienist are very good with cleaning, they alway make sure they tell you what they are about to do. The dentist also are good. It is the only Dentist I've been to that examine my neck for any lumps. Also, you don't have to wait to long to get in."

"We were excited to find a dentist close to where we live. I made two new patient appointments for my children and both experiences were filled with problems. I dismissed my initial experience because we are all human and mistakes happen. However, the way I was treated today was just unfortunate. The first thing I was told was “You didn’t confirm your appointment, so we moved you off the schedule”. This was a new patient appointment for my daughter that was made in the office yesterday as my son received treatment. I assumed they confirmed it because I was in the office less than 24 hours ago. She also said “You need to make sure you schedule with a hygienist not just a staff member. A front desk team member scheduled her appointment. I have no control over how they schedule. She then realized I was in the office the day before and their staff may have dropped the ball, not me. After making us waiting 45 minutes we decided to leave. We will not be going back to this practice. Patient care is about seeking to understand what happened vs making assumptions and being rude to the patient."