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Progressive Insurance - Claims Office
128 Millport Circle, Greenville, South Carolina, United States
About the Progressive Insurance - Claims Office
Progressive Insurance - Claims Office is a leading insurance agency located at 128 Millport Circle in Greenville, South Carolina, United States. Our dedicated team of professionals is committed to providing exceptional service and support to our customers in their time of need. Whether you've been in a car accident, experienced property damage, or need assistance with a personal injury claim, our experienced claims adjusters are here to help. With a focus on innovation and customer satisfaction, Progressive Insurance - Claims Office is your trusted partner for all your insurance needs. Contact us today for personalized assistance and efficient claims processing.
Photos of Progressive Insurance - Claims Office
128 Millport Cir Ste 101, Greenville, SC 29607, United States
Opening hours of Progressive Insurance - Claims Office
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Progressive Insurance - Claims Office
"Our sons car was totaled by a Progressive client while he was following the law. Police seen it and they issued the ticket. Progressive made us return our rental car before we even had a settlement check. Rick Price, Supervisor out of Anderson, SC never called us back after several called attempts and Erica Ruiz had the worst bedside manner of anyone in the company that i dealt with. If you get hit by a Progressive client, make sure you have money in your account because it will cost you even if you are the innocent party."
"RUN away from progressive. Their claims department works without a care in the world. On 16DEC2023 my vehicle was involved in a flood. I filed a claim and had the car towed back up to the area I live. I filed a claim and started the what would be unbelievably long and painful process of getting my payout. After a week I’m assigned a claims rep. IMMEDIATELY I’m accused of insurance fraud and being on my old policy still, which took about a week to prove to them, including getting multiple written statements from my old insurance stating I was no longer on their radar. 26DEC2023 am adjuster gets out to look at the car, totals it, then gives me a number to get Copart to take the car. They take the car, then I hear nothing from my insurance until 11JAN2023 when they offer me an unreasonably low payout. I appealed almost immediately, which leads us to today where I still haven’t even been reimbursed for my towing fees. Every step of this painfully long process has been met with attitude from my rep and his coworkers. I hear from him only when I contact him and ask why they are dragging their feet. We’re at 40 days now, 45 days will be when I contact an attorney. Do not have progressive on your radar for insurance, go with literally anyone else"
"I thought I switched to a better insurance company until I got into a wrecked on 12/15/23. On that same day I submitted a police report from an accident that wasn’t my fault. I called back around 12/19/23 just to check on the status of the claim. Thank goodness I did because the agent that’s over my claim, Harley checked on it while I was the phone with her, and realized that the DMV had kicked it back because they was unable to read the police report. So I had to fax the report which the agent said she didn’t receive after I got confirmation on 2 faxes that I sent. Finally on 12/22/23 when I reached out to her again, she texted back and said it was sent. So today I reached out to her to let her about a certified letter that the body shop sent to the post office about the time frame I have to keep the car there. She then says call the other insurance company which is State Farm and let them know what the body shop told me, which I did. So after I spoke with Tania from State Farm I texted Harley at Progressive. Time had passed , and Harley texted me the very same thing I told her when I spoke to her on the phone. After this ordeal is done I’m dropping Progressive, because nothing is being done. I’m the client, and it makes zero sense to me to do your job, I mean that’s what you get paid for. I should not have to call the DMV to get a full police report and send it to the other insurance company. Making up excuses saying, if you do it it’ll be quicker. No you’re just lazy and don’t want to do your job!"
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