Hampton Inn Greenville/I-385 Haywood Mall
255 Congaree Road, Greenville, South Carolina 29607
About the Business
Hampton Inn Greenville/I-385 Haywood Mall is a comfortable and convenient lodging option located at 255 Congaree Road in Greenville, South Carolina. Situated near the popular Haywood Mall, guests can enjoy easy access to shopping, dining, and entertainment options. The hotel offers modern amenities, spacious rooms, complimentary breakfast, a fitness center, and a seasonal outdoor pool. Whether you are visiting for business or leisure, Hampton Inn Greenville/I-385 Haywood Mall provides a welcoming and relaxing stay for all guests.
Reviews
"Found bed bugs at 1am and they didn't have room for me to move to. I ended up trying to sleep in foyer but no success. Was to late for me to gosomewhere else. They claimed the next day they checked room but did find anything. I'm posting pic"
"I accidentally left a garment bag in the hotel room with several items in it. I called after returning home and my items were located in Lost & Found. I paid $40 to have the items shipped to me but did not receive everything that I left. I called 6 different times and was told by the employee that a manager would return my call, which never happened. Strange to me that items would have disappeared from the garment bag. Very, very poor customer service and follow up on issues."
"Very beautiful hotel. Location was great also. It sits right off the I-385 exit. Staff were very informative and pleasant. Everyone we met greeted us with a smile."
"First room they put me in had hair on the floor and in the tub. Soo gross :( They moved me and that room was a little better but stains on carpet and things hadn’t been wiped down. Luckily I travel with Lysol wipes, so I was able to wipe down everything. I’ve had an ongoing issue with cleanliness at Hilton properties in previous days over the years. I have points so it makes sense, but seems like it’s time to switch credit cards. I’d rather pay for the room and it be clean. The most delightful part of my stay was Miss Shay managing the breakfast area this morning. She was so friendly and so pleasant and truly a breath of fresh air. I went outside to enjoy the fire pit last night, and it was not working, so I asked Jo for assistance at the front desk and she quickly let me know if there was nothing she could do, and just overall very unpleasant, pretty rude. The Hilton franchise just went down over the years in service and cleanliness. I would definitely not stay at this location again."
"First of all, this hotel really needs to do better with cleanliness. There was mysterious stains on almost everything in the room I stayed in. Some even looked like blood stains on the floor and the sheets were so stained I didn't want to sleep on them. The second issue is guest services. The night team during my August 2023 stay was extremely unhelpful. I asked if they happened to have face wash since I left mine. The front desk attendant gave me a weird look, as if this was a ridiculous request and that I shouldn't have bothered her. She proceeded to hand me makeup remover. I wanted a facial cleanser. If they didn't have anything that would have been fine. I just do not appreciate the weird attitude. I also didn't receive any of my perks for being a gold honors member. The only good thing about this hotel is that it's right across the street from Haywood mall. I expected much better from a Hilton brand hotel. I'll never stay at a Hampton Inn again. Avoid this one if you can."
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