The Home Depot,

1785 Whiskey Rd, Aiken, SC 29803, United States

"Today, I had the most wonderful experience at Aiken Home Depot. The hose on my backpack sprayer split. I had difficulty putting on the replacement hose the company sent me, and needed help. Jerry and the manager agreed the company sent me the wrong replacement part...... To avoid any more problems and delays, they replaced my backpack sprayer with a good one and will send the damaged one back to the company. Can you say "Customer Service". My thanks to Jerry and the manager. (name unknown)."

"Staff not particularly helpful or engaging. I made multiple visits in a short time. The only time someone didn't seem to be avoiding engaging with me was at the front service counter. Thank you Clarissa. She was very helpful even though I was her last customer for the day. Maybe I didn't look like a contractor or electrician or a plumber, I'm just a regular person here to make multiple purchases and get some things done. I can't say I won't try to find a Lowe's."

"I placed an order online but Home Depot shipped me the wrong product. When I called their customer service line, they wouldn’t let me mail back the product and ship the correct one. I was instructed to take the wrong item back to the store. It was not an easy fix!! Natalia at the Aiken, SC (#1117) store went above and beyond. After several phone calls to the customer service line, we got it figured out. Natalia is who you need working in corporate!! Give her a raise! You are under utilizing her! Donna was also very helpful and kind in helping me find my replacement items. As side note, Home Depot, ship the correct items or make it easier to fix the issue when you’re at fault."

"What you can say….. It’s just Home Depot and little bit better than Lowe’s But it’s Home Depot Today I bought a birthday bouquet of roses but would like to plant them and I needed to find a root supplement to get the roses started. When I got here there were only two left; one was opened and spilled and the other was u certain if it was open or not. But the girl at customer service helped me figure everything out, she was very helpful!"

"We got our beautiful Christmas tree and new tree stand here. The gentleman cutting off the stump and wrapping it for us was so kind and capable. He was also thorough. During the holidays, a relaxed atmosphere like this and kind employees mean so much. Home Depot scores a 5/5 in my book for pulling that off."