Land Rover West Ashley
1511 Savannah Highway, Charleston, South Carolina 29407
About the Business
Land Rover West Ashley is a premier car dealership and repair center located in Charleston, South Carolina. Our showroom offers a wide selection of new and pre-owned Land Rover vehicles, as well as top-notch repair and maintenance services. Our experienced finance team is ready to assist you with securing a loan or lease that fits your budget. Additionally, our store carries a variety of genuine Land Rover parts and accessories to customize and enhance your vehicle. Visit us at 1511 Savannah Highway to experience the luxury and performance of Land Rover today.
Photos
Contacts
1511 Savannah Hwy, Charleston, SC 29407, United States
Opening hours
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews
"Will never service my car at Baker Ranger Rover ever again. After keeping my car for over a week for a routine oil change was charged over $2000, then advised that if I used a credit card had to pay bill would be charged an additional 3% on the charge. Range Rover is supposed to be a luxury brand. You’re supposed to get luxury service. Not a shister money grab like the 3% they charge you for using your credit card. Let’s all remember that the card is really for their convenience and not yours. Total money grab. The opposite of client service and luxury. Will never use their services ever again."
"*Updated a month after the dealership responded* I have yet to hear back from the dealership even after they made a response asking them to contact them at their earliest convenience. Even though I adore the brand, since I left my car here, the facility's general lack of care and communication has been glaringly obvious. On August 18, I had my car towed in for work. My car was returned to me on September 7. On September 9th, I had to have it towed in once more. I opted to have my car towed out rather than have Baker work on it once more. I wanted to raise my concerns because of my experience. Before asking to be elevated to his manager, I had a back-and-forth conversation with my service adviser David. David was, to put it mildly, condescending and dismissive. James, David's manager, was notified of my situation. James read through my email, provided a response, and when I addressed my concerns he informed me he would reach out in the morning as he was in a meeting. He never reached out, it took me reaching out to get ahold of him. After speaking with James, I requested that my case be forwarded to the center manager. After phoning me once and leaving a voicemail, I followed up but got no response. I got in touch with James again and asked that the center manager either follow up with me or send me an email. James hasn't responded to my attempts to contact him for more than a week. It took me reaching out to another individual twice to get a response from James. Ten days later, at 9:24 a.m. today, he responded to me. It was 9:29 when I answered. I have not yet received a response. Alongside all of this, my invoice was incorrect when I first picked up my car and was not adjusted until I made note of it. Given the prices this dealership charges, I should not need to be weeding through my invoices (especially when prices were given upfront). My real problem comes into play with the work itself. When my car was towed back a second time it would not start. The battery was the obvious problem here (even though I was already billed to charge the battery which died within 48 hours). When my advisor reached out to me he informed me that I needed a new battery and a low fuel sensor. I asked my advisor if the car is currently drivable and my advisors words were (via text) "I wouldn't recommend driving the vehicle with the fuel sensor acting up. Hard to say how long you can drive it before it starts acting up". I'm not going to sit here and say that things can't change, I will say that I had the vehicle checked out privately and there was no indication of needed a new low fuel sensor at that time. Any engine codes that came up were related to the battery. Once the battery was replaced everything was back to where it needed to be. This has nothing to do with 'Baker standards' or expectations the company holds. It is a vehicle. Any mechanic can diagnose the vehicle. For the sake of resale, I kept all work done at the dealership. The general lack of care, communication, and respect this dealership presents is astonishing."
"Chad and team are awful (including service manager Jamie). Please save your time and go somewhere else. I scheduled an oil change and advised coolant was low. I drove 2 hours there, from Myrtle beach, and they advised that I’d have to come back 2 days. I advised that i had the appointment time scheduled. He stated they should’ve called me but didn’t. Finally they agreed to change the oil. Chad came back and advised the leak would be 2909.87 to fix. After I agreed I went back and asked if there there was anything they didn’t have to do like changing the water pump.. he said their was and advised it would be approx $1000 less. Couple days later another guy sent the invoice- wrong price. Chad sent one the next day- wrong price. Finally, after I corrected them the price was corrected.. all were overcharging charging me. Get in the car and service vehicle light is still on. Service manage say well you don’t make mistakes? Are you perfect. Clearly I’m not but when I make mistakes I don’t blame other people."
"First world problems, but still problems. Bought a $105k Rover and have had electrical problems for the last 8 months. The first time I brought it in, I waited 5 weeks with no loaner car. They had my truck for a week and never even looked at it. My climate control only works periodically and that’s not ideal for a South Carolina summer. I just tried to get it back in again for regular maintenance and get the lingering problems fixed. They wanted me to wait another 6 weeks! There is zero point buying from a dealer anymore! Done!"
"I started my purchase process way back in June of 23 with salesman Arizona looking at some options. Then I came in for a follow up at the beginning of August and met Garret and he sat me down and was very patient with me explaining to me what options I had with future inventory builds and helped me understand the build specs and told me he could hold one for me for delivery SEP 1,23. Arizona then called me and told me that the one I picked was arriving early in August and gave me tracking information to track the shipment to make it fun. I then came into place my order with Garrett and met Christen the financial lady and she was so awesome!! She said she could arrange for me to all the paperwork a day before my pick up date so all I had to do was just come in and collect my keys and pick up my RRS. I took her up on that option and I have to say: This was the most pleasurable no pressure, quickly done, professional and smoothly process I have ever had in a financial department purchasing a vehicle. I have purchased and leased many High End vehicles such as Mercedes, Audi, BMW and with her I was treated with respect and made to feel like she had my best interest. I met Jordan the manager and he was super cool and willing to work with me, with the high demand of the Range Rover Sport markup nationwide. When I came in to finally pick up my Range Rover Sport I was greeted with the New Car Reveal Black Cover, I almost cried, It felt like something you only see on Youtube and it was happening to me. Way better than the Red Ribbon treatment. So Happy. I feel welcomed and part of the BAKER LAND ROVER family and I can honestly say even after just 24 hours in my Range Rover Sport I will surely consider them in my next Land Rover purchases. Pictures: 1. Truck Arrival 15 days early. 2. Off truck introduction and ready for dealership prep. 3. Me getting all emotional picking it up with the BAKER LAND ROVER team. Jordan, Garrett and Arizona."
-
NAPA Auto Parts - B & H Auto Parts
102 Main St, Clio, SC 29525, United States
-
Nolan's Garage
550 Salem Rd, Bennettsville, SC 29512, United States
-
Mc Rae's Services Center
207 Main St, Clio, SC 29525, United States
-
Dr. Alex Auto Service
402 W Main St, Bennettsville, SC 29512, United States
-
Horton Tire & Repair LLC
812 S Main St, Society Hill, SC 29593, United States
-
Woods Garage
2235 SC-9, Clio, SC 29525, United States
-
Allen's Muffler & Services
516 SC-38, Bennettsville, SC 29512, United States
-
Williams Auto Sales & Services
840 Hwy 15-401 Bypass W, Bennettsville, SC 29512, United States
-
Walmart Supercenter
1250 Bennettsville Square, Bennettsville, SC 29512, United States
-
NAPA Auto Parts - Taylor's Auto Parts
109 W Main St, Latta, SC 29565, United States
List of local businesses, places and services in South Carolina
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos