B & B Pools Inc

"B&B installed our pool 10 years ago. Liner now needs replacing so we paid half of what they charge in Nov 2022. B&B folks scheduled replacement for early in May 2023. Since then our date has been pushed twice, now the end of June 2023. Have always bought chemicals and new pump from B&B. It is obvious B&B don't care about smaller, original customers anymore. Look at their website and you'll understand what I'm writing, massive expensive projects that they are boasting about. Once they read this, they will throw me to the wayside again. I feel B&B has outgrown the quality and service they once provided by treating original middle class people this way. I have recommended B&B and got them business, new pools, but this is now on pause. B&B has my liner size and has me by the paws, they know it and they show it. Bowers, what has happened to your sincerity with customers. The rich always come first, regardless of appointments or schedules. We have been pushed 2 Months and I live near B&B. Your team blamed it on the weather and that's a 2 month farce."

"Great customer service. We needed help picking out a new pool liner so we stopped in to check them out in person. Josh seemed happy to assist (despite it being the last hour before close) and had a wealth of helpful insight to offer. He was very patient with our many questions and made sure we saw pictures of the liners we were interested in after installation so we could get a better idea of what the final result would look like. We were able to narrow it down to two options and look forward to having them install it once we make a decision."

"Our pool was recently completed by the B&B team. We were very impressed how every aspect of the process was done in a professional manner. If you want a pool, look no further than B&B. The Klines"

"I have had my dream pool for a year now, and I am so happy I had Jerry and his team to put it in for me. They still give me the very best in customer service. If you are considering putting in a pool look no feather that B&B Pools!"

"If you ever consider installing a pool or need anything related to an existing pool, there’s only one place to consider. B&B has the best people, from start to finish and then on to maintaining. They treat you like family and install beautiful pools."