Circle K

"Told my wife that she would get 40 cent off if she filled up her tank. She spent over 3 dollars a gallon and filled up, did not receive her 40 cent off. Now they are saying it doesn't start till 4. Will never use this location again. They will literally lie to your face to get more money. I recommend using spinx or 711 from now on."

"The worst possible convenience store EVER. Actually, the entire Circle K chain around Charleston is done of the worst ever encountered. Store is out of coffee, out of creamer, employee couldn't be bothered to look up from her phone to acknowledge me or answer my questions. Go elsewhere. This chain is useless."

"Saturday afternoon and the fountain drinks are out of order, and no large cups for Frosters, half of which aren't frosty, just spluttering sticky liquid. The clerk Ok'd me using soda cups for frosters, but seemed to charge extra. I asked about the special on the sign: 2/$3 large, why was total $4.20? She said, oh I only charged you for regular, not large, so after her "correction" my total increased! I added a $2 scratch off, and received and paid for $5 ticket because clerk was unwilling to take responsibility for even looking which tickets matched up to the "display" tickets. There was a line behind me, and another customer gettting frustrated with the clerk about the gas pumps, so I didn't fuss, but it's never a good experience when you end up coming out paying twice as much without actually getting what you wanted."

"This store is about as successful as ocean gate visiting the titanic. Speaking of sinking ships, this ship has sunk. If I could leave zero stars I would. The worst gas station I’ve ever been to. I don’t know how many times I’ve seen “system down, store closed”. Nobody believes this lie. The only system that is down, is the system you use for hiring your employees. I can’t wait for Parker’s to officially put you guys out of buisness, and I hope they don’t hire the people that you thought would run your store efficiently. I’ll leave the owner of this store with a bit of advice. Do better"

"UPDATE: Two weeks later and still no response from Circle K customer “service “. At 5:50pm, October 24, 2022, I purchased gas and a premium car wash at Circle K store 2705121. I entered the car wash and as the car was receiving the tri-color polish, the car wash stopped. I drove my soapy car around to the store entrance and encountered one of the least helpful employees ever. The employee said her name was “Kay”, but she said it with a smirk, and I’m not certain that is her real name. Mind you, she was looking at her personal cell phone for most of the encounter and barely made eye contact. Me: Hi, the car wash stopped working, my car is full of soap and I need a refund. Kay: We don’t give refunds for car washes. Me: My car is fully soaped and I’m afraid it will damage the paint. Who can give me my money back for the service I didn’t receive? Kay: You have to call the number. Me: What number? Kay: That number (points to a sign on the entrance door). I called the number which announced the customer service line closes at 5:00, so I listened to the voicemail prompts only to find I could not leave a message. I hung up. Me: Is there a manager or regional manager I can speak to? Kay: No. Me: How about the number of a manager I can call? Kay: I’m not giving you my manager’s number. Me: I don’t mean a personal number. How about an office number? What is the number of this store? Kay: We don’t have a phone. (Yes, they do. I found it online as soon as I came home.) Me: Really? (I laughed.) Can I get your name? Kay: Kay Me: OK. Thank you (and I left). I proceeded down the highway with tri-color foam flying off of my car to the nearest car wash. By then, I had to scrub the residue off of my car. I usually come to this store because it’s convenient. I’ve come to expect no windshield cleaner nor paper towels at the pumps. Pumps are out of receipt paper more often than not. The car wash is inoperable from time to time. This apathy I received from your employee is the final straw. She seriously ENJOYED being rude and unhelpful. Her smirk the entire time indicated she had no desire to offer any form of professionalism."