Zips Car Wash

"GOTCHA -Warning Today I went to my local ZIPS car wash in Georgia twice. I had recently gone to the NE and drove on sanded and salted roads. Wiped down areas that the car wash could not get or do well. I am disabled in a wheelchair beyond which a wipe down is not easy for me. I have a ZIP's membership going for the 3rd time today. Entry arm would not lift. Call the attendant over and he remembers me. Show him ZIPS sign unlimited. He goes to investigate. Cars are piling up behind me as I wait patiently. He comes back to show me in the fine print that members are only allowed 2X a day. Forget what the unlimited signs say. This seems like a clear case of false advertising, you be the judge. If I have only 2 washes per day, unlimited I don’t go everyday should I not have accrued free washes. What does unlimited mean? Beware it’s not unlimited. Now you have been warned."

"Wanted to back out of car wash once I was in there. Did not feel good about this particular place. The guy told me they could handle the car with no damages. I trusted him. There were damages to the vehicle after. This particular location would not even refund the car wash even though they told me the wash was safe I will repair the damages however they should have refunded the car wash. The employee working there advised the wash damaged his vehicle a few weeksbefore. Will never return here."

"I got a regular, $10 car wash on November 18, 2023 at the Savannah, GA location (zip code 31410) then my credit card was charged $45 this morning, December 18, 2023. Upon calling help services, I was told that I was signed up for a membership without permission the last time I went to get a car wash in November. Given that I did not sign up for the membership or receive any sort of communication regarding my new, unwanted membership, I assumed I would receive a refund of $45. The help services lady told me she would NOT refund the charge but would simply cancel my membership (that I did not sign up for nor had any login information for on the website). She told me I could just go ahead and use the car washes for the remaining month even when I told her I am no where near Savannah, GA or another Zips car wash. I have never experiences this absurdity before and will NEVER return here."

"I am writing this review on my mom’s account because I don’t have a Gmail. I use this car wash almost daily. I’m a monthly member. This is the best deal. $30 and you can wash your car every single day if you want to. I look forward to coming here every day to clean my truck."

"Definitely deserves the five star! Perfect! Amazing! Teddy had great customer service 10/10! wasn’t having a great day but it was definitely made better being here!"