Boardwalk Inn

"Overpriced for what was offered, but we had an enjoyable stay during the slow season. The pools were nearly empty (in December) and staff were incredibly friendly, for the most part. The older valet gentlemen were delightful, but the younger dude could use some skills on having a service industry attitude. Front desk staff were helpful and welcoming. A number of the restaurants were closed or had shortened hours which was unfortunate, but understandable. The room was comfortable and spacious."

"The Boardwalk Inn has always been one of our favorite places to stay. Well no more. Our 1st night there was noisy and we just tolerated it hoping the next night would be better-WRONG!!! They were hosting a convention or conference and apparently the clientele there aren’t familiar with how to act in such a pristine facility. We would have left during the night but were too exhausted to make the drive back home. We are thoroughly disappointed! The observation of “quiet time” 10 pm-10 am is not adhered to nor are there consequences if you do it adhere. Also beware of the charges in place prior to your stay. There is now a charge to park your vehicle if you valet or not if $35.00. Lots and lots of added fees folks."

"My husband and I stayed for 3 nights at this resort and we likely won’t be returning since we found our stay disappointing. We are Hyatt members and we have been mainly staying at Hyatt locations across the country. Comparatively, this resort was very busy and the food options were expensive but nothing was amazing. We did like the pizza place but wouldn’t go back to any of the other restaurants again. There weren’t many options for lunch or dinner if you are gluten free. Eventually we ended up going off site and loved some of the local places but we had hoped to enjoy being able to stay on the resort since the isle of palms on the weekend has heavy traffic. Overall, the resort was packed and it very difficult to find space to enjoy the pools even with the adults only pool. It’s also expensive to rent beach chairs and an umbrella ($45 per couple/day) and if you self park it would be a decent walk to get your own from the car to the beach. While we had two excellent interactions with staff members (Ty and a front desk female employee who worked in the evening) our other interactions didn’t match the excellent customer service and hospitality we have experienced at other Hyatt locations. While this resort is in a beautiful location and the rooms are very comfortable and clean we would suggest visiting other Hyatt Resorts instead. We were glad that we had only booked 3 nights here and the rest of our trip elsewhere."

"We had an amazing stay as a family of 5 in March 2022. We did a “staycation” night for our oldest son’s 4th birthday and brought along our then 2 year old & 5 month old. The staff, specifically the manager & valets went above & beyond making our son feel welcome & so special! They even had dinosaur & spider-man themed goodies & a cake waiting for him in his room. It was a memorable, enjoyable & stress free weekend. We’re making it a tradition & will be back in April! Highly recommend."

"Joe and all the employees have been exceptional! We stay at alot of resorts on the east coast. This one is the cleanest, friendliest, most accommodating facility we have frequented. You will not regret your stay!"