Wild Dunes Resort - Sweetgrass Inn And Boardwalk Inn - Destination by Hyatt
200 Grand Pavilion Boulevard, Isle of Palms, South Carolina, United States
About the Wild Dunes Resort - Sweetgrass Inn And Boardwalk Inn - Destination by Hyatt
Wild Dunes Resort - Sweetgrass Inn And Boardwalk Inn - Destination by Hyatt is a luxurious lodging destination located at 200 Grand Pavilion Boulevard in Isle of Palms, South Carolina, United States. Nestled among the pristine beaches and lush landscapes of the Lowcountry, this resort offers a perfect blend of relaxation and adventure. With upscale accommodations, top-notch amenities, and unparalleled hospitality, guests can enjoy a truly unforgettable getaway. Whether you're looking to unwind by the pool, play a round of golf, or explore the nearby attractions, Wild Dunes Resort is the ideal destination for your next vacation.
Photos of Wild Dunes Resort - Sweetgrass Inn And Boardwalk Inn - Destination by Hyatt
200 Grand Pavilion Blvd, Isle of Palms, SC 29451, United States
Reviews of Wild Dunes Resort - Sweetgrass Inn And Boardwalk Inn - Destination by Hyatt
"Went to do a Cooking Interview and Chef had me stay 2 nights on the property. A very beautiful property indeed. Soon as you get here you have the option to get your car parked in garage. Of course that's a no Brainerd. Check in was very easy and simple and I was up to my room. Room was very nice with outside seating which is a plus in my book to enjoy a book and wine. Beds are very comfortable and room controlled temperature. I walked around the property whole time I was here. They have a big swimming pool and a hot tub centered on the side. Couple mini shops as well as 5 restaurants. I went to Coastal Provisions for dinner and ordered the Caesar Salad with Grill Shrimp and Wagu Beef Cappacio. Salad dressing for salad was a bit mild for my palate and I had to cut up my lettuce on every bit because it was such big pieces. Shrimp was executed perfect in my book. Location wise you will have to drive about 3 miles to get to stores and about 5 to 7 miles to get to restaurants if you do not want the food advertised there. Overall a great experience. More family oriented spot."
"I had an absolutely exceptional stay! The rooms were beautiful, squeaky clean and well appointed. There was even a Nespresso machine in the room, with pods! The resort staff were extremely friendly and the food was the best food I’ve had at a resort. Looking forward to being back!!"
"Overall a beautiful resort, great location and amenities, all within a comfortable walk or golf cart ride. Excellent service from the staff. I have four stars due to the overall noisy environment wherever we went and that both the rooftop bar area and the pavilion at the ocean were closed off due to weddings. Of course we understand the need to cater to functions, but both nights we were there the rooftop was not available to us to enjoy."
"TLDR: utterly ridiculous parking which forces you to pay for valet or drive in circles, mismanagement resulting in too young and not enough staff, primary goal is to charge you more fees, not worth paying money to stay here. One ply toilet paper in the room, ridiculous for any resort. Steep resort fees with MINIMAL free parking, valet would be $35 a night. During the weekend expect to join the line of cars circling the tiny double parked lot hoping for someone to leave. You may find parking along back court rd where there are no signs specifying what parking pass is required, if any. I still showed our BWI pass on the dash. What a great way to relax when you're stressed to even leave a spot If you get it otherwise you're adding money to your bill. Yet they have AMPLE employee parking in the lot down the road. It questions what the resort fees are even for when when free activities to do are severely limited. Family based activities can be completed in a day, so any extended vacation becomes repetitive and they still are not free. Beach chairs are for members only or for steep rental fees. The Boardwalk inn room that was booked was a king bedroom, our bed was made up of two combined twin mattresses, which is shorter than a king and frankly false advertising. Housekeeping obeys do not disturb signs but didn't replenish our robes or fill up the shower supplies. When we got into the room we had three towels for four guests but housekeeping gave us the correct number after a cleaning. There is also no ability to cast devices to the TV. Hyatt status typically comes with a preferred room upgrade, we got a level one room that faced a side street with a shared balcony. Disappointing but not something to expect to happen everytime. We did have two young children on our booking with the ages shown, yet we were booked in a room with a shower instead of a tub. Hyatt status also comes with late checkout, however, the front desk and information documents says this comes with a fee. We also were not given the free waters that come with status. You'd be surprised how little water fill-up stations there are throughout the resort. There is also a lack of online ordering at restaurants so you can order wherever you are. All of the charges from various restaurants have the same billing label so don't plan on organizing your expenses. We did not find out that you could bill to your room until the last day, it would have made it easier to not carry around a wallet. Information that should be presented during check-in. There is not really any pool side service for any restaurants or bars, probably due to the lack of staff. The pool at the sweet grass inn is the best for kids, the boardwalk inn is adults only, and the beach pools are kid friendly but can be crowded. The towel systems are nice so you don't have to worry about bringing any, if they have towels or the hamper isn't full. It's a $25 fee if you do not return the towel, but at times the return hamper was so full you couldn't even fit any inside. Indicative that staff is low or not doing their job. It's quite obvious that management is poor when the entire staff is basically made up of high school students and during rush hour only two people are running an entire store. If you go into the sweet shop after dinner or the coffee shop in the morning, the line wraps around the inside of the store because two people are working and most likely one is an inexperienced high school student. It's not their fault either, it's the managements fault who scheduled not enough people. We were at the pizza shop one night and were told a 45 min wait, it happened to only be about 15 mins, but after we got sat down no one came to take our order for 20 mins. During that 20 mins I watched as friends of the younger wait staff asked if they could get a table, they immediately got sat next to us and proceeded to order, eat, pay, and leave before we got food. With younger inexperienced staff comes the chance of lower or preferred service. Management needs a complete overhaul."
"Super nice place! Wish there were ocean views. Only a few issues: 1. single ply toilet paper! The rooms cost enough that it should be better. 2. Door was hung crooked. 3. Air conditioner was extremely loud. 4. Drain under kitchen sink wasn't connected and flooded cabinet; maintenance fixed it. 5. Beds are innerspring and squeaky. Pros: 1. Nice pools. 2. Very convenient to beach with umbrellas and chairs provided. 3. Taco & margarita truck is only reasonably priced option, also yummy. Nice experience."
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