Jimmy John's,

715 Gervais St, Columbia, SC 29201, United States

"Waited 20 minutes to get my sandwich even though they made the other 5 people’s that ordered after. When I asked, they lost my ticket and it was on some random side table. I got my sandwich and to no one’s surprise they didn’t even make it right. I got home and opened it and it was missing all the stuff I asked for. Absolute morons"

"I ordered a sandwich for delivery, along with a side of ranch. They forgot the ranch, I felt awful calling and complaining about 50 cent ranch but I only ordered the sandwich because I love dipping it in the ranch. The employees were so kind and apologetic and delivered it. I'm also pregnant so it warmed my soul. Thank you! Thank you! Thank you!"

"Ordered food at around 12pm with a delivery time of 12:44. It hit almost 1pm and we had to call and ask where our food was. When we talked to the store they said it would be delivered right away they had 6 deliveries they were working on. We get a call at around 1:18pm and it’s a local restaurant down the street stating the delivery driver dropped our food off there and left. We had to walk down the street to retrieve our food. When called the manager seemed apologetic but didn’t sound surprised this happened. We didn’t eat until almost 2pm."

"I'm a regular at the Jimmy John's on Gervais St. in Columbia, South Carolina. The staff is the best, the food is incredible and the restaurant is always clean and inviting! My favorite lunch spot!"

"On 10.30.23, I had to call in my order as the website was not working right. I tried two different browsers. I did explain this to the caller on the phone. I ordered my sandwich over the phone exactly like I always do online, When my sandwich arrived, it was not correct. I called the store (spoke to some one different) I explained what the issue was and was told a new sandwich was on the way. About a minute or so later, the original person that took my order called me to explain that I was wrong. My sandwich came with lettuce mayo and tomato, which I specifically did not want. The reason for this review is not because my sandwich was wrong. It’s due to the poor service that I received from the original employee that took my order. tried to explain to this employee that you don’t argue with a customer over a simple Turkey sandwich. I’m not looking for anything free. I just want upper management and possibly the owner know what happened. You can’t fix what you don’t know."