Walmart Auto Care Centers

"The Worst service I was so happy the Manager was there Went to Walmart @Tanger 8 am this morning 1/13/2024 for an oil change and tire rotation, my car was the second car to be serviced, 9:30 my car was taken the technician decline to service my car Louis B, saying I had a oil leak and no oil was in the car My service light came on yesterday and I was at 15% Then I called the Manager and he told the manager it was a small leak mean while I called my daughter to see if oil was on the driveway, no oil was on my driveway! So the oil was changed but he didn’t do the tire rotation When the server called him he ignored her so I had to speak with the manager again about my tire rotation in which another technician was assigned to do the tire rotation. From 8:00 am - 11:30 I was trying to get an oil change and tire rotation Thankful the Manager Antawan being there to address the problem"

"I had a disappointing experience at the North Charleston Walmart auto center. I went in for a simple oil change, received a text at 2:57 stating the vehicle was being serviced, and another at 3:43 saying the service was complete. Upon attempting to pay, I was informed they couldn't change the oil because the drain plug was stripped. Waiting nearly an hour without any prior communication about the issue was frustrating. Additionally, one would expect an auto center to have the tools, like a special socket for stripped drain plugs, to handle such situations more efficiently. ***UPDATE*** I took my car to a local mechanic and he changed the oil with no problems whatsoever. He said that he had no trouble getting the drain plug out. I should have no that this place was sus when I arrived to check-in and could barely hear the lady that I was talking to for the three employees behind her loudly talking, one of which was cramming his face with Chinese food and sniffing a lot while exclaiming that he was accused of stealing his own car."

"Went for an oil change, the guy said he couldn’t get my filter off, but really meant to say he could not put it back on all the way. Engine leaked oil all over my garage floor. I lost two quarts of oil before discovering this problem. Had to go to another place with a regular mechanic who had not problem. I was lucky my engine didn’t seize up."

"Today I waited over 3 hrs to get 1 tire put on I was checked in at 8:50 am and checked out after 12 noon that’s unacceptable the individual who put my tire on put 43 PSI in it and did not raise the PSI in the other 3 tires so I’m riding down the expressway feeling like I’m floating on air so I had to stop and add air to the other tires he also didn’t even have the decency to even put my spare tire back under the truck very poor service today Auto Center please do better"

"Got vehicle serviced on today, took almost 3 hours, then getting on the interstate I filthy vibration I get home three Lugnuts on one wheel aren’t flush like the other two come to find out that they strip Tillman and then they switched out a lug nut on the wheel on the opposite side with a Gold one, and didn’t tell me that they strip that as well…… and now I have to go get my vehicle, serviced to see whether or not a stud on the wheels, or stripped as well"