First Choice Auto Glass

"Ona Tuesday, I called a place my dad recommended for to repair the drivers side window for it wouldn't go up on a 2014 Toyota Prius. but unfortunately they were closed because of the Christmas holiday. I then searched on my phone for another place in Summerville and saw First Choice Auto glass. I called the number and they answered the phone and told them my situation. He said if I could come in tomorrow around 11:30am and I told him great. I came in the next day and inside the waiting area was nice and clean and very roomy and comfy with big sofas. As soon as I came in I told him about my Prius and within a few minutes, he took it to the back and a few minutes after that, he came out and told me the problem. I had to get the window regulator replaced. He quoted me a price and I told him to go ahead and do it. Within 15 minutes they were done! He came out and took my payment through his phone and one the way I went. Very fast, very professional, nice clean facility. I would definitely recommend First Choice for all my auto glass needs! No problems whatsover!"

"Was rather disappointed. They arrived with the wrong glass for our 2008 Odyssey, so my wife had to wait for them to go get the correct piece. After they installed it, we were told to wait a day or two before removing the tape they used to install it. When we did, it took off an equal sized hunk of paint. I'm not sure that the tape he used was the proper type of paint tape. Also, the window whistled a lot at highway speeds because the rubber trim wasn't properly secured, and then the rubber popped out, flapping in the wind. My 15 year old son pressed it back and and its holding better than what their tech did. I'm not overly confident that this windshield won't leak in the future because of this. My wife called these problems in, and they told her to send in pictures. She did. No response back from them. I know our van is old, and I'm not trying to be unrealistic here I actually am a professional industrial coatings specialist by trade, so I understand how age affects the adherence of old paint on steel. But I likewise know that our van does not have a history of flaking paint, and I also know that proper bodywork tape is designed to avoid this sort of problem. What really leads me to leave this review is the lack of response, explanation, or attempt to do anything helpful from them. They got paid, and the rest is just my problem. I'm going to buy the proper 1-stage paint and spray this myself so that we don't have a rusted leaking spot in 6 months."

"I had to take my car in for windshield replacement due to calibration. My appt was at 10 I was out at 10:45. Quickest replacement last one Safelight had to leave vehicle for 4 hours! If you have to take your vehicle I highly recommend them!"

"They did an amazing job and got the job done in less than an hour once they got the glass delivered. It looks brand new as if nothing ever happened to the car, they even vacuumed out my entire car that was filled with glass from the broken sunroof. They have my business any time I need any glass work done! Thank you First Choice Auto Glass!"