Coastal Valet, LLC
2235 Telfair Way, Charleston, South Carolina, United States
About the Coastal Valet, LLC
Coastal Valet, LLC is a premier parking service located at 2235 Telfair Way in Charleston, South Carolina. Our professional valet attendants provide convenient and reliable parking solutions for events, businesses, and private parties. With a focus on exceptional customer service and efficiency, Coastal Valet, LLC ensures that every guest's parking experience is seamless and stress-free. Trust us to handle all your parking needs with professionalism and care.
2235 Telfair Way, Charleston, SC 29412, United States
Reviews of Coastal Valet, LLC
"Got a screen saying I'd paid, then came out to a ticket on my car. I disputed because I paid and got a screen saying payment processed. Apparently, that screen was wrong, so I got a ticket. After disputing, I asked 3 times for the owners' or headquarters' contact information and what agencies regulate them. They have not responded to any of the 3 emails I've sent. Initially, I thought it was a mistake on their part, but now i believe they know the pay system is flawed and are refusing to fix it."
"6 people received a boot after pulling into a lot, the valet truck booted immediately each car, one for sitting in the lot while still in the car. 5 out of 6 people the guy said nothing too. The other person we saw was being berated by the valet boot guy and was being taunted. Wow, I guess Charleston PD gives latitude to private companies to do whatever and however they want to people."
"These guys have been fantastic to work with! While their driver was parking my car, he was involved in a slight fender bender (nothing major). However, the owner of the company was extremely responsive and quickly handled the whole situation. They worked with my body shop and I, it was a pleasant experience all the way around. Great company!"
"I got a nail in my tire just before I dropped my rental car off at the hotel but didnt know at the time. The valet took the car and parked it and heard the air leak. He assumed he had caused the leak by hitting the side of the car lift and proceeded to alert his management. They then quickly put the spare on and notified me. The next day they took the tire to the repair shop. They discovered the air leak caused by a puncture, not a tear from the car lift which means it was my fault. Throughout the entire process though, I heard from the manager and the owner who kept me informed and they handled everything even though it was not their fault. They even said if the rental car company had any questions to give them their name and number and they would answer for me. These guys had excellent customer service and I can only hope other hotels in the area are using them for their valet service."
"DO NOT LET THESE PEOPLE IN TOUR CAR. THEY WILL STEAL FROM YOU. THEN OWNER OF SERVICE WILL WILL BLAME YOU. This happened to me at Tavern and Table in MT Pleasant SC. Restaurant management had a. Don't give a crappie attitude just like service owner."
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