Ball Chain Mfg., Co., Inc.
741 South Fulton Avenue, Mount Vernon, New York, United States
About the Ball Chain Mfg., Co., Inc.
Ball Chain Mfg., Co., Inc. is a well-established institution located at 741 South Fulton Avenue in Mount Vernon, New York, United States. This unique store offers a wide range of products including clothing, home goods, and various other items. With a reputation for quality and excellent customer service, Ball Chain Mfg., Co., Inc. is a popular destination for shoppers looking for stylish and affordable options. Visit this store today to discover a diverse selection of merchandise that is sure to meet your needs.
Photos of Ball Chain Mfg., Co., Inc.
741 S Fulton Ave, Mt Vernon, NY 10550, United States
Opening hours of Ball Chain Mfg., Co., Inc.
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Ball Chain Mfg., Co., Inc.
"The best customer service! When the package did not appear in my mailbox Sunday morning, July 3, despite USPS claiming to have delivered according to the tracking information, I reported it immediately on Sunday, July 3. I had a response within 3 hours FROM THE OWNER, indicating that the order would be resent, which it was. When the original package appeared in my mailbox on Tuesday, July 5, I contacted Ball Chain and was told not to worry about returning the second shipment, but simply keep — or donate — the extra masks. Though such outstanding customer service used to be the standard, I have rarely experienced it over the past 10 years, particularly with respect to online purchases. Assuming Ball Chain carries the masks and other products you need, I wholeheartedly recommend you purchase from them. Well-vetted products (in fact, they very recently began testing their masks in-house), good prices — and outstanding customer service. I couldn't ask for much more."
"I placed a recent order for K95 masks and put in the wrong shipping address but did not realize it until I had submitted it. I emailed the company and asked if the shipping address could be changed and I received an almost immediate response, and they corrected my error. Next, this order did not come and the tracking (for about 2 weeks) just said it was at my Post Office waiting to be checked in. I again emailed the company, received an almost immediate response and they shipped me a replacement order. Their customer service is amazing, I highly recommend this company. And the masks are good quality."
"Zero customer service. After reaching out to customer service 3 times regarding my online order, I received no response. Calling their phone line was useless as all I heard was the busy signal no matter what time I called. After more than a month, I received the order. The packaging is not tamper-proof. These N95s (pictured below) were in a crushed cardboard box. The plastic package had no tamper-proof sealing indicating that anyone can open this package easily."
"Purchased KN95 masks from their website after searching Amazon and only finding potentially counterfeit masks. Legit KN95s are good for Covid and smoke. Ball Chain’s masks are the real deal. Great quality, fit and free quick shipping. I’m sold!"
"My wife is immunocompromised and we have been looking for good quality masks during the pandemic. I was referred to Ball Chain Mfg (aka Bona Fide Masks) from other websites and could not have been happier! The masks I ordered arrived promptly and do indeed appear to be legitimate NIOSH certified N95 masks."
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