New Era Automotive Inc

"I've been to this business twice and have had two great experiences. They stand by the work they've done to your vehicle and the work done is also held accountable by your mechanic. I needed air and only had quotes over $300-$500 minimums. They helped me for a very fair price and did my tune up for my trip to MN. I am very satisfied by the work done and the customer service was very welcoming and professional."

"I was experiencing multiple issues with my car after purchasing a car on FB Marketplace. Being upset and didn't know where to go, until a chance encounter with Frank the owner. The care, patience and determination I received until my car was fixed was impecable! I was doubtful anything could be done. The mechanic's Gage, Hunter,and Robert we're so polite. Bruce showed such kindness Everytime I called and Frank was the epitome of a 5 star business owner! I highly recommend this car shop to everyone!!"

"Great trailer repair shop. They installed 2 heavy duty axles and 4 tires at a very affordable price. The owner was eager to assist and kept me in the loop to get the job done right the first time! Would use them again for sure!"

"Excellent work Frank! Kind, courteous, very knowledgeable staff. My Load-Rite boat trailer supplied by Boston Whaler back in 1997 was grossly under size (to maximize profit and put safety at risk, all major components were rated for less than the expected weight of boat, trailer, and accessories) and was not assembled correctly... the springs failed and I replaced them as well as the bearing hubs after purchasing the package last November... then the axle broke on the Truman Parkway August 20, luck that the axle only split at both ends and did not fail completely... never trust even the most reputable OEM's! Based on the original specifications of the trailer and boat, failure was just a matter of time. I had the boat towed on a flat bed over to New Era and they manufactured a new 3500# rated axle and new hubs installed in just a few days. Thank you Frank, it is a pleasure doing business with you and your trained staff... I highly recommend your business to anyone needing good service work completed."

"I am former auto tech, but was intimidated when I was ready to install a new limited slip differential. I have been out of the buisness for well over a decade and conduct all services and repairs to myself. Being very picky as I do not have the special tools or time to do it myself I was eventually referred to New Era. I went to two different shops before coming here and both gave me bad information about vehicle repairs. And this was from the owners. (BTW, if anyone goes to the South East Auto Service please let them know the difference between an open, LSD, and posi-track rear end.) The guys at New Era were great. I was stranded from my partner picking me up and I hung out and chatted with the shop owner and various techs for about 2 hours. The owner, Frank (I think) immediately lifted my truck and we discussed what I wanted. He gave VERY sound advise and a reasonable quote. I was sold. Even after he tried to put me to work in the shop and taught me a little about F350 van injector problems I was on my way. I also knew they were not replacing the output seals (strange design and very expensive to replace.) and there was a possibility they would leak, to no fault of theirs. I was actually ready for them to leak. They sub'd my exhaust out for welding, great job on stainless, and installed my rear end in a timely manner. They returned my old part with no questions and I was on my way. Frank (sp?) cautioned me to watch for axle leaks. I did. I got home and both sides were leaking. I knew this was no fault to them, hopefully washed them off, and drove for a few days. They were still leaking. I called and they gave me preventive mesures so I didn't cause any damage and said to bring it back. I brought it back and Frank put it on the lift. I showed him the leaks and he said no problem. I told them to let me know how much it would cost as I ws prepared to pay because of our previous agreements. I was expecting another bill of about 1k for these special "Nissan" rear sealed axle seals. They called me up and said my truck was fixed. I got to the point I pled with them to pay them something because I strongly feel the leak was not their fault as we previously discussed. They REFUSED to take money. It makes me feel a little bad because I know they lost money on this job. I can only repay them by posting the best review I have ever written. TAKE YOUR VEHICLE HERE! It is worth the time, they are honest, and you will save money. I wish they would have taken some money. They even touched up some of the welding because I am a little anal about those things and they wouldn't let me pay for the re-sublet for welding. I would like to formally thank everyone at New Era for everything. I left a couple dual skid marks as thanks in your driveway. Love the differential. You guys seriously Rock!"