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Valvoline Instant Oil Change
7209 Waters Avenue, Savannah, Georgia, United States
About the Valvoline Instant Oil Change
Valvoline Instant Oil Change is a trusted car repair and maintenance institution located at 7209 Waters Avenue in Savannah, Georgia. Our skilled technicians provide quick and efficient oil changes, fluid top-offs, filter replacements, and other essential automotive services to keep your vehicle running smoothly. With a convenient location and friendly staff, Valvoline Instant Oil Change is your go-to destination for all your car care needs. Visit us today and experience top-notch service and quality products that will help prolong the life of your vehicle.
Photos of Valvoline Instant Oil Change
7209 Waters Ave, Savannah, GA 31406, United States
Opening hours of Valvoline Instant Oil Change
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:30 - 18:00
Sunday:
09:00 - 17:00
Reviews of Valvoline Instant Oil Change
"The people here were friendly and got me on the road quickly. I drove from Orlando Florida and stopped here as my midway point to check fluids and tire pressure on vehicle before continuing to North Carolina. This was the closest on my route, and I was happy that I stopped here, as I was able to confidently get back on the road. Thank you!"
"The cover is stripped and missing multiple screws. Can’t get an oil change anywhere until it’s fixed. Don’t go here. People are nice but not quality work."
"I came in this morning for an oil change and left with a bad experience as well as a nail in my tire. There were three gentleman helping me, two of which were very pleasant and nice. The man handling the majority of the transaction was extremely rude and was very annoyed that I was there. He treated me like I was dumb and just wanted to sit outside. I wanted my cabin filter replaced and when he struggled to locate it he just gave up and moved on with the oil change. He dug through my glove box even when I mentioned that’s not where how you get to my cabin filter. He was clearly annoyed and became irritable very quickly after this. If the bad customer service wasn’t enough I also left with a lovely nail in my tire that quickly turned into a flat tire after I drove off. I spent the rest of my morning trying to get that fixed and figuring out how to get a cabin filtered ordered so I can just replace it myself. I have always loved my experiences at valvoline, but this location was absolutely horrible. I wouldn’t recommend anyone come here unless you’re looking for a terrible experience and the possible all day headache."
"Typically they take good care of me. Came in a couple months ago, pulled into the lane with the least amount of cars. When the car ahead of me was finished, I was told to back up so that the other cars could go ahead of me (they got to the location first, but not that lane). I argued that it’s not fair to me; they simply should have redirected those other customers before I got there. I was told, “Well that’s how we do it here”. Now I’ll admit I was not very polite in my response; I said something to the effect of them needing to get it together. But I don’t blame the young man, he was taking orders. It was his manager who misallocated his resources. Do you punish grocery store customers for jumping into the line with the least amount of people? Do you tell them to let the customers in the other lines to jump ahead of them? Of course not. Again: bad leadership decision. I want to encourage the higher ups to address this issue. I certainly will not frequent this location again, and I will not continue to spend my money at Valvoline if they continue such a ridiculous policy. One bad experience out of countless good ones; certainly this location isn’t necessarily bad. I didn’t want to give them a 1 star rating because of that fact. But I hope this issue is addressed: if you do not redirect the cars before other customers pull up, don’t punish the smart customers. Just deal with them as they come, reward people who use their brains and jump into the least busy lines. Ironically in trying to be fair, he was very unfair towards me. Hence deserving of a harsh yet true review. Edit: owner responded with nothing but excuses. Again, no other context where you would punish customers who jump in the line with the least amount of people by telling them to let others ahead of them. Anyways, terrible management. One star out of five, stay away from this terrible place."
"I came to get my normal oil change and after leaving I heard a scraping noise that caused me to pull over. I noticed the skid plate was not attached back properly causing it to drag the ground. When I went back the next day to get it fixed at first they tried to tell me they didn’t see anything til I showed them proof with the pictures I had and then they added clips and tightened the bolts. They’re lazy and just want to do things the quickest way without a care for what’s right. I shouldn’t have had to go back a 2nd time. When I went there to get it fixed the manager wasn’t there and when I called Monday to talk to a Manager they were busy and couldn’t get ahold of anyone, I did file a complaint and request for a refund but I won’t hold my breath!"
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