Best Western Plus Augusta North Inn & Suites
1062 Claussen Road, Augusta, Georgia, United States
About the Best Western Plus Augusta North Inn & Suites
Best Western Plus Augusta North Inn & Suites is a top-rated lodging option located at 1062 Claussen Road in Augusta, Georgia, United States. This institution offers comfortable and spacious rooms, modern amenities, and exceptional service to ensure a pleasant stay for guests. Whether you are visiting for business or leisure, the hotel's convenient location and friendly staff make it an ideal choice for your accommodation needs. Enjoy a complimentary breakfast, relax by the outdoor pool, or stay connected with free Wi-Fi throughout the property. Experience a memorable stay at Best Western Plus Augusta North Inn & Suites.
Photos of Best Western Plus Augusta North Inn & Suites
1062 Claussen Rd, Augusta, GA 30907, United States
Reviews of Best Western Plus Augusta North Inn & Suites
"I had booked the event room a month or a little over a month ago to host a baby shower for my friend. The event was booked for January 13, 2024. I was informed that the tables would be set up prior to my arrival. My time slot was from 2-6pm. When we arrived the room was not set and there were items in the room. When I came in, I was told front desk was not aware there was an event and they are usally told the day before so the tables would be set up. They also were not aware how to set up the table when I clearly remember telling the individual the day I came to book it exactly how I wanted it from the images shown to be that day. I had also called earlier this week about my event. It was not written down. This has caused a huge inconvenience because we were still setting up when the guest started to come in. We had to have the guest wait out in the lobby while we finished the final decorating. I have called the hotel multiple times asking for the manager as well as emailed them. Never got a response. I was told the manager was not in eaxh time i called and they never attempted to get my name or number to give me a call back. I complained about it same day to the "management" working at the front desk at the day of the event. I was just told to call them. I have contacted the Better Business Bureau and they have been trying to reach them but there is still No response! Terrible customer service!"
"The room and 6th floor smelled like smoke. The bathroom walls had a few holes. Overall it just didn't seam kept up well. That being said the hotel workers were very nice and friendly."
"It is a good place for short stay with family. It is a no smoking place. Pros: Employees are courteous and prompt to help. The room bed is comfortable to sleep. They have an awesome breakfast menu with both hot and packaged meals like ham, boiled and fried eggs, cereals of different kinds, milk, coffee counter, juice dispenser and toaster. The breakfast server lady is very quick to refill and help the customers in getting the required food. As well as the table, chairs and eating zones are kept clean when the customers leave. Cons: The building is a bit old as well as the rooms. And the room is a bit small in space too. A bit more cleanliness is required since some of the customers don't keep it clean and spill stuffs."
"I stayed here for a total of 4 days. Hotel was very clean, quiet, and front desk staff was very friendly. My hotel room was spacious, up to date, and priced good for the area. Only reason I didn't give 5 stars is because everyday housekeeping seemed to be having a party or door slamming contest right outside of my room. I will stay here again when in the area and highly recommend this location"
"The first thing I noticed coming in was how clean and pleasant the hotel smelled. The staff was very friendly and helpful. The room was clean, comfortable, and pleasant. Overall a great stay! I do wish they had breakfast a little earlier on weekends but the grab bag was appreciated."
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