Walgreens Pharmacy 2095 Dutch Broadway, Elmont, NY 11003

"Ideal location but real poor customer service, you call the pharmacy forever told please hold and the person never comes back on line trying to confirm a prescription since 09/26/23 and even to date I still can't speak with someone"

"Convenient location, but I'll never stop here because they lock the coolers."

"This place is one of the worse place to do business with. In January I went there and my bank card was charged twice for only one purchase. Went back to the store and reported to management and it’s unacceptable to hear I cannot get back my money from the store due to corporate rules. All other places will honor a refund with substantial evidence but this place stole my money and I am having a hard time getting back a refund. Save your time guys and shop somewhere else that appreciates their customers."

"This pharmacy department is sometimes closed unexpectedly, with no signage/info posted *until* after you've walked all the way to the far, rear corner of the location, presumably due to staffing issues. I have (on multiple occasions) received automated calls informing me my medication is ready for pickup, only to discover upon arrival that the pharmacy department has closed hours earlier, hours earlier than the posted hours of operation. Customer service of the pharmacy department has been both exceptional and absolutely offensive at times. This pharmacy is understaffed. Customers, including elderly and those with issues walking and simply standing are often forced to stand on an extremely long wait line. Customer service elsewhere in this location has always been good. Also, this was once a 24 hour location with the pharmacy remaining open until midnight, which was the initial reason I chose this location. Additionally, I am aware of no other pharmacy that closes entirely for a daily lunch break, even with customers still waiting in line. This pharmacy is understaffed."

"Several issues with the pharmacy department. The wait time to pickup a prescription is unbelievable too long, it appears that only one person is at the window to service customers, no attempt is made for a backup person to service the waiting customers. There were times I leave and come back, the pharmacy is closed for lunch, it would be appropriate to have alternate schedules for lunch hours avoid closing the complete pharmacy for over a hour. please take these concerns into consideration and make some improvements"