Arcadia Health Pharmacy

"Once my doctor send the prescription I spoke to the girl of pharmacy for making sure and getting ready my medication but after 1 and half hours I went to pickup they didn’t prepare my medication"

"Have Chinese words for medical instructions besides English"

"Definitely not a good experience for the first time customers. There is a basket with blank scrap papers and a pen at the cashier for you to fill out your name and DOB if you need to pick up your prescription. that is the only way they will serve you. If you just going to wait politely and stand patiently in line, you will not get served!!! As a first time customer, I was clueless, and I only figured it out by myself after seeing a man cut me in the line and did what I just told you. They don't give you directions on how to take the medicines, and they don't tell you how many refills you got. I ran out of my prescriptions for weeks until I saw the label on the capsule container saying I got more refills left... I was left without medication for weeks because they assume that I know and I assume that's the actual amount that my doctor prescribed for me. Very very bad customer service, matter of fact, this is one of the worst customer service I received ever."

"Went to help a friend pick up medication that was ready for pickup. There were 3 people ahead of me in line. I lined up and waited patiently. Old short female employee with glasses does not see me? A 6 foot guy who waited patiently in line standing right in front of her trying to speak and grab her attention? I see her eyeballs look at me but she just moved on to people who came in after me. No organization and poorly trained staff when it was not busy. Something that should have taken a few minutes took me 40 minutes. Sad"

"I just had a very bad experience at this pharmacy! A female pharmacist with glasses assisted a cashier staff checking out for me, her attitude was awful! She threw the receipt and pen on the table asking me to sign! Later on she threw my shopping bag on the table while I was about to take it from her hands! Excuse me ? Is that supposed to be customer service? I feel sorry for the owner that he/she having this terrible staff to scare customer away!"