Duane Reade Pharmacy
724 Flatbush Avenue, Brooklyn, New York, United States
About the Duane Reade Pharmacy
Duane Reade Pharmacy is a trusted health and wellness destination located at 724 Flatbush Avenue in New York, United States. As a leading pharmacy and store, we provide a wide range of pharmaceutical products, over-the-counter medications, vitamins, and personal care items to meet all of your health needs. Our knowledgeable staff is dedicated to providing exceptional customer service and expert advice to help you live a healthier life. Visit Duane Reade Pharmacy today for all your health and wellness needs.
724 Flatbush Ave, Brooklyn, NY 11226, United States
Opening hours of Duane Reade Pharmacy
Monday:
14:00 - 20:00
Tuesday:
14:00 - 20:00
Wednesday:
14:00 - 20:00
Thursday:
14:00 - 20:00
Friday:
14:00 - 20:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 17:00
Reviews of Duane Reade Pharmacy
"Avoid this pharmacy if you can. It’s not that they’re rude or impolite They're friendly and no doubt trying their best. But lines are long, they're under-staffed, and even if you get an email/text notification that something is ready, it often isn't. And sometimes they don't have prescriptions, so there's a 25% chance you’ll have to call your doctor to have it sent elsewhere anyway."
"This is the worst pharmacy! You come here for your medications and you stand on a line for over an hour and everyone moves so slow like they do not care. Don't even bother calling them because you be on the phone for over and hour and then when it's your turn the phone hangs up.terrible service ."
"Waited 2 hours on hold before finally transferring prescriptions to different location via the Walgreens app. The whole store is way understaffed. The neighborhood deserves better!"
"My partner and I came in to get flu shots. We had a 5:30 PM appointment. We waited a couple hours after our appointment time, after a certain point it was just comical. There was a single tech working, at the pace of the sloth from Zootopia. A whole crew of people were waiting for their appointments, and they were being admitted for their shot at a rate of one person per HOUR. We were assured multiple times that we would get our shots before they closed. At 7:59 the tech told everyone that the pharmacy closes at 8 and there's nothing they can do. No apology, no warning. Okay, employees called out, it's busy, whatever. They should have told us, and everyone else there, that "unfortunately due to unforeseen circumstances we can't see you today." Instead they kept us there until closing and then told us to leave. But it gets worse. After rescheduling someplace else the next week, we come to find out that our insurance claims were declined because Duane Reade had already submitted a claim. THEY SUBMITTED INSURANCE CLAIMS FOR CARE WE DID NOT RECEIVE. Avoid this place."
"Their pharmacy is always a 30 minute wait, 5 6 people deep. You'll never get them on the phone. The team is obviously overworked, going non stop and still not keeping up with the volume. They need to hire more pharmacists."
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