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Walgreens Pharmacy
244 East 161 Street, The Bronx, New York, United States
About the Walgreens Pharmacy
Walgreens Pharmacy is a well-known health and pharmacy store located at 244 East 161 Street in New York, United States. This institution offers a wide range of prescription medications, over-the-counter drugs, health and wellness products, as well as beauty and personal care items. With a team of knowledgeable pharmacists and staff members, Walgreens Pharmacy provides top-notch customer service and strives to meet the healthcare needs of the local community. Whether you need to fill a prescription or pick up some vitamins, Walgreens Pharmacy is a reliable and convenient destination for all your health and wellness needs.
Photos of Walgreens Pharmacy
244 E 161 St, Bronx, NY 10451, United States
Opening hours of Walgreens Pharmacy
Monday:
14:00 - 21:00
Tuesday:
14:00 - 21:00
Wednesday:
14:00 - 21:00
Thursday:
14:00 - 21:00
Friday:
14:00 - 21:00
Saturday:
14:00 - 18:00
Sunday:
11:00 - 15:00
Reviews of Walgreens Pharmacy
"Staff are Friendly & something has to be done with the long lines & only Two Cashier's"
"This is my second review for this place, and it has not improved. Long lines and no one answers the phone after waiting 30-40 minutes on que until it continues to ring and nothing. It was such a great pharmacy in the past, but now I wish they just shut down and bring in a new management team that knows how to run a pharmacy and support the community."
"First time here and WOW, a horrible experience! People waiting literal hours for medication they need. Felt especially bad for the sick and elderly people who suffered here. Zero communication with the customer base. The first sign of trouble is the literal sign with several misspellings in it. Then a supposed self-serve kiosk that’s broken. I don’t know what’s going on here but according to my fellow line standers this is extra bad, but it’s often not too much better. It also seems their phone system is totally unmanned and will not correctly update you on your prescription status even by robo-call. Many customers prescriptions weren’t even ready by the time they eventually reached the front of the line, despite updates that they were ready to be picked up. It’s abysmal that Walgreens corporation allows this gross negligence in one of its stores. They are supposed to be a national company with a certain brand standard and expectation of service. (I will give props to the two overworked pharmacists who had to deal with the brunt of our complaints and kept their cool; but again this is a MANAGEMENT issue!) It does not go unnoticed that this level of incompetence and apathy occurs in one of the brand’s locations frequented predominantly by people of color. This would NEVER be tolerated by corporate in a white or more affluent neighborhood. Update: unfortunately had to return a month later for another prescription pick up and this time experience was even worse! 2 hours before I was able to get my prescription. Super long line, lots of other people’s orders messed up too. Not sure how they are getting away with this mess."
"So I have been going to this pharmacy for years for a monthly prescription that I pay for out of pocket. They routinely mess it up and I have to wait for it, no problem, I can spare an extra 15 minutes. But lately, the wait has gone to over 1 hour. I'm greeted by long lines, and signs on the door that says, the pharmacy is closed on Saturday due to staffing shortage...... what???? Then when I take time from work to go to what I believe to be off peak, still long line, and then I'm told they are out of stock and that I have to return tomorrow.... to wait in a long line again??? When they already had days to restock the item. Seems like they only act when I come to pick it up. I understand there is a hiring shortage. I also understand that other pharmacies in other areas have teams of people working behind the counter and have no lines. This is unacceptable! I will be taking my prescriptions and business elsewhere. But what about those who don't have such options? Your customers deserve better! It is possible!"
"Pharmacy staff are very customer friendly and professional. They make me feel welcome during every visit. They go above and beyond and are always patient and attentive. They are so good that I give any and all business to this location as possible. Coming here is like coming home. Wonderful staff."
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