Complete Car Care Inc

"I got my car towed here for a mechanical issue. When I called, I was told that it would be a day or two before they could look at it. Called back a few days later - said it was going to be the next car they look at. Awesome! After hearing nothing for a week, I called back and was told "Oh, no we don't have that car here. Check the other location." I hung up confused. Called them back and the guy said "Never mind, we have it, yeah we have not looked at it yet. Might be another few days, we're really busy." This went on and on for nearly three weeks. Just called today and was told the same thing - "Nope, we have not even looked at it yet." I just said forget it, and towed it somewhere else. While I understand being busy, the complete lack of communication and professionalism is outrageous here. Not once did they reach out with an update or timeline. If you are in a hurry to get your car fixed or a visitor from out of town, I would do what you can to avoid this place. Go somewhere where you can make a legit appointment."

"Fantastic! They have 3 ASC certified mechanics. On a repair Butler Dodge wanted $2500 for, they charged $918. As part of the work, they manufactured a broken metal fitting that Butler would have charged for. Very impressive. Very professional."

"every single time i come here the care is fast and speedy and they truly helped with my cars care"

"I was traveling from North Carolina to Florida while on vacation with my family when the bearings went out on both of my front hubs. I’d never been to Beaufort before that day, so I had no idea where to go, and it was raining cats and dogs. I tried several places, including the Dodge dealership, and could not get any help. I had a hotel reservation in Florida that night and was desperate to get back on the road. One of the places I tried wasn’t able to do the work, but said they’d make a call to another shop. I was directed to Complete Care Care to speak with Billy. I told Billy my situation, and he had his guys jump into action even as it was getting very close to closing time. I had both hub assemblies changed and new front brakes in a matter of no time. While the work was getting done, Billy spent time chatting with me and my family, and I can’t begin to say how welcoming and helpful he was. Billy and his team went above and beyond to help me in my time of need. They did excellent work at a fair price. I highly recommend Complete Car Car to everyone in the Beaufort area. My family will be going back to Beaufort some day for vacation, and I’ll be sure to stop in to visit with our new friend."

"We were on a Girl Scout trip and the weld broke on our boot on our van. Anthony and his team went above and beyond to weld and support the boot and saw to it that it was secure to our vehicle with ratchet straps. And on late Saturday afternoon July 3. Super people!!"