The UPS Store 1000 Johnnie Dodds Boulevard, Mount Pleasant, SC 29464

"Employees don’t want to work. Makes you do their job. I have problems with this store everytime I come in. I come back periodically hoping it’ll get better. It never does. Makes you do anything automated before they’ll help you at all. You shouldn’t be forced to use something automated if you don’t want to."

"Daughter left her phone in my car on Friday. When I got back in town I made it to UPS fifteen minutes before closing and paid to have it overnighted. Next day no phone. Called the office and they dropped the ball. It will hopefully be delivered Monday. Tried to call the office to see if I could change the address for 30 minutes no answer so I left work got there and was told changing the address would take another day. Should have just drove back to Columbia."

"Place was packed when I walked in and thought I was about to spend an hour in line. This store crew is the epitome of team work. The entire line of 10+ customers was taken care of and out the door in less than 5mins. The entire crew was pleasant to engage with but particularly Jason was friendly, helpful and fast. 10/10 work recommended this store for packaging or mailing needs. This is what every ups store experience should look like."

"Jason is always there bright and early with a good attitude. He is proficient and helpful. I hope his boss see this and considers this when he is up for a raise especially considering no one wants that job and at the very least buys the young man s good lunch."

"Had an incredible customer experience at Store 2130 with Kristin. Kristin went above and beyond and efficiently took care of my printing/shipping needs. 1) She set expectations for when my documents would be ready so I wasn't waiting around and followed up by email when they were ready right away. 2) She asked really great questions to understand when I needed to have the documents I was sending for work delivered and gave me pricing estimates so that I could choose the best option. 3) She was patient, cheerful, and helpful I was told there was a brand new staff there, and this 2.1 rating is not reflective AT ALL of the service I received today. 5 STARS for these ladies. If I was a business owner, I would try to hire Kristin on the spot to handle customer interactions. You've made a loyal store 2130 customer out of me."