Guide > Car service in South Carolina > Car service in Columbia > Brown Motor Works Northeast
Brown Motor Works Northeast
520 Clemson Road, Columbia, SC 29229
About the Business
Brown Motor Works Northeast is a premier car dealership and repair shop located at 520 Clemson Road in Columbia, South Carolina. Our team of experienced technicians is dedicated to providing top-notch service for all your automotive needs. Whether you're looking to purchase a new vehicle, get your car serviced, or shop for health and wellness products, we have you covered. Visit us today and experience the exceptional customer service and quality products that set us apart from the rest.
Photos
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Trenton did a very thorough job of keeping me informed throughout the repair process! In addition, I very much appreciated Brown Motor Works’ assistance with the warranty company in detailing the items that would and would not be covered with the repair. Very helpful!"
"The service department is knowledgeable and does the job. However I booked long in advance and requested a loaner car. I called the day before my appointment to confirm my appointment and a loaner. It was confirmed. When arrived the next day at time of opening they told me no loaners were available. Strike 1. Then when I arranged for a ride so I could get to work, I called later that day to find out my oil change was delayed until the next day. Strike 2. When I called the next day to find out when it would be ready I was told between 1-1:30 PM. When I arrived at 2 PM I waited another HOUR before it was ready. Strike 3. Overall the service is good, friendly people but poor scheduling and time estimates. I may go back but will be more prepared to leave the car and make other arrangements for drop off and pick up."
"The car was in for work that should only have taken a couple of hours but they had my car for a week. Couldnt get anyone on the phone so I had to stop by to get an update. The car was in the same place they moved it to the day I dropped it off. They jumped on it immediately after pointing this out and got the vehicle back to me. I understand it was during the holidays and they were very busy. The work was solid and priced fairly. No complaints there at all. The staff was very nice and apologized for the delays. Giving 4 stars despite the delays because they do such good work."
"I had brakes and rotors replaced as well as tires balanced and oil changed. BMW was transparent about the work and did not push any unnecessary updates or additional maintenance that was not needed. They were meticulous in ensuring quality control with their work. I highly recommend them as an option for your Euro Luxery Cars. They even washed the car as well!"
"My experience at Brown Motors was pleasant, and friendly as a matter of fact Brown Motors treated us like family. Brown Motors took great care of our baby aka car. She drives like when we first drove her off the lot thanks Brown Motors. I highly recommend Brown Motors to all my family and friends."
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