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UPS Customer Center
24 Hunter Road, Hilton Head Island, South Carolina, United States
About the UPS Customer Center
The UPS Customer Center located at 24 Hunter Road in Hilton Head Island, South Carolina is a convenient hub for all of your shipping and receiving needs. Whether you are sending a package across town or around the world, the friendly and knowledgeable staff at this location is ready to assist you. With a wide range of shipping services available, including UPS Ground, Air, and International, you can trust that your packages will arrive safely and on time. Visit the UPS Customer Center today for all of your shipping needs.
Photos of UPS Customer Center
24 Hunter Rd, Hilton Head Island, SC 29926, United States
Opening hours of UPS Customer Center
Monday:
09:00 - 12:00
Tuesday:
09:00 - 12:00
Wednesday:
09:00 - 12:00
Thursday:
09:00 - 12:00
Friday:
09:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of UPS Customer Center
"Don't waste your time going to this place. They were closed for an entire day due to staffing issues. Not what I expect from such a large business."
"Quick no fuss and very helpful staff, only thing is it’s a little small but it has all that you need."
"Terrible customer experience. The driver noted that my address was incorrect and did not deliver, I went online and checked and found my address to be correct. I called, long story, a guy told me that the driver was new and simply not familiar with the island. I asked if he could simply call him and tell him where Shelter Cover is and swing back by. The guy said that it is not that easy and he couldn't do that, shocked I asked if I could simply just come down at the end of the day to pick up my items, he said yes but I need to go online to request. I did so, and guess what, there is a problem in the system and it is unable to process the request. Call back, on hold for exactly 1 hour, hang up and call again only to get another guy saying he cant do anything to help. The arrogance and lack of concern for me or my situation is what will ultimately drive me to another service provider. Heck USPS or FEDEX offer the same services. UPS used to be a good company that cared, they are too big now and when I try to get help it was extremely difficult to get a human on the phone and when I looked up "how to file a complaint" and sent an email complaining, I received an email back saying and I quote- Dear UPS Customer, Emails sent directly to customerservice@ups.com or customer.service@ups.com are not monitored or received."
"1 star because there is not a zero!! When you order something and pay for the shipping to be delivered to you what should happen? Who ever delivers to Summerhouse should be evaluated on actually delivering packages to your door vs. dropping them off at the front office. You are LAZY and not doing your job!! After calling customer service they informed me you left a note on my door concerning the delivery attempt... YOU my friend are a liar and should be held accountable for your actions. I would appreciate, at least, a reply from your supervisor about my complaint. Perhaps this driver should pay out of their check the amount he or she has cost me in revenue. Pretty sure that’s not going to happen!!"
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