Kendrick Paint & Body

"Kendrick Paint & Body were super easy to work with during a difficult time. They kept me in the loop of my vehicles repairs and what steps were being taken with insurance. ( Often before the insurance company contacted me ) I would gladly use their services again if needed."

"We have used Kendrick historically and expected the same level of work and we were greatly disappointed. The first challenge was that it took over 2 months to get our car fixed. We had a small incident and were contacted quite quickly by the team at Kendrick to tell us that we were well under way. This was then followed up two weeks later with a mia culpa statement that they were wrong and that they had not even received our car yet from the wrecker lot. This completely consumed our insurance claim's time and coverage of a rental car. So this led to no work being started for at least one month from our wreck to even starting work and added thousands of extra dollars to this interaction that we had to pay out of pocket. The service team did their best to "hurry" the process along, which worried me because you usually cannot get something cheap, quick and quality, something has to be sacrificed. So quality was sacrificed in this interaction... because even after the long wait time we had to take our car back in to the shop to further be serviced by them to fix key items that were not tested prior to delivery. Again, we have not frequented them a lot, but we have used them for other minor fender benders historically and had a good interaction. This time the interaction was not a good and/or enviable one."

"Kendricks kept me informed on the progress. They handled the entire insurance claim. I recd my vehicle in a timely manner. The work performed was excellent. Hope to never need vehicle repair work again but if I do. Ill take to the folks I trust. Kendricks Paint and Body ."

"I worked with Patrick, he was my point of contact. He was absolutely great to deal with. The work done on my 4Runner was excellent. You can’t even tell there was ever any damage. I highly recommend Kendrick Paint & Body. I had a great experience."

"I’ve been a loyal customer of Kendrick’s for years. Normally, my dealings has been with their auto collision office and they always do great work in that office. This was my first experience as a self pay and using this office (non collision office) for service. I took my pearl white 2008 Lexus ES 350 to Kendrick’s to repair a paint issue from the manufacturer. Was quoted a fair and reasonable price for the repair. My car was slated to take approx 2 weeks for completion. The actual time was less than 2 weeks. There were some minor issues that needed to be corrected like a little over spray paint on the windshield rubber and some tape residue around the windshield. Once I brought these items to their attention all was corrected. The paint job looks perfect, as they had to blend the paint for that pearl white to match. Although, there were a few hiccups I still remain a loyal customer. My idea of great customer service is making things right even if they go wrong. Kendrick’s made things right and I will always recommend them to my friends and family. They did such a great job painting the area I needed repaired, I plan on taking my car back to them and have them paint some other areas on my car."