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Firestone Complete Auto Care
3220 Wrightsboro Road, Augusta, Georgia, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 3220 Wrightsboro Road in Augusta, Georgia. With a team of skilled technicians and top-of-the-line equipment, they offer a wide range of services to keep your vehicle running smoothly. Whether you need routine maintenance, tire services, brake repairs, or more extensive repairs, Firestone Complete Auto Care has you covered. Their commitment to quality service and customer satisfaction makes them a go-to destination for all your automotive needs. Visit them today and experience the difference for yourself.
Photos of Firestone Complete Auto Care
3220 Wrightsboro Rd, Augusta, GA 30909, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"I had a 2:00 pm appointment for oil change and alignment. When I drop the car off, they said that it was only going to take an hour. I pull back up at 6:00 PM and asked what is the status on my vehicle the lady told me that they was going to get to my vehicle no matter what. 30 minutes later, I received a phone call saying that it was unable to fix my car. Please do not waste your time coming to this establishment."
"The person who helped me (name similar to Rochelle/Rachelle) was extremely accommodating beginning with the initial phone call giving me the option to bring my truck in early. She did a great job with educating me on the type of oil I needed versus requested. While I didn't purchase any additional services that day, she was very thorough with educating me on what my truck needed and why. She also made it her business to let me know that she wanted to see me in the future as a return customer, so much so, that I didn't have the heart to tell her I was moving out of state. With 19 years of leadership experience under my belt, this is 100% the type of employee I'd traditionally steal away. Wish I could take her with me. Kudos and job well done."
"Awesome customer service. The manager in charge 5 stars up to him.He was definitely a people person. Firestone is blessed to have him on their team."
"I had an appointment at 1030am for 4 new tires but did not get started until 145pm. After about 30 min, the staff let me know I would have a wait due to unforeseen circumstances with another vehicle. Overall nice and clean establishment and it was my choice to wait. Staff was professional and polite. I will still return for service in the future."
"I had previously visited and thought the place was reasonable. Boy was I wrong. Took our fleet vehicle in for oil change and tire rotation. Called to make appointment but was told no appointment for fleet vehicle. Dropped off sat morning first thing. Called at 1:35 was told it was being worked on and would be done within the hour. I arrived at 3:30 to find it had not even been touched. Had to leave the vehicle overnight. Picked up on Sunday and it was filthy inside. Fingerprints of grease everywhere. This is a brand new vehicle with 6k miles on it. Started looking more as they were supposed to rotate tires. Not one fingerprint on hubcaps so I cant imagine how they could rotate tires without even one smudge or fingerprint on hubcaps. I dont believe they even rotated the tires. I'll never be back again lied to me directly, horrible service etc."
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