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Gerald Jones Auto Group
4022 Washington Road, Augusta, Georgia, United States
About the Gerald Jones Auto Group
Gerald Jones Auto Group is a premier car dealership and repair shop located at 4022 Washington Road in Augusta, Georgia. As a trusted automotive institution in the United States, we offer a wide selection of new and used vehicles for sale, as well as top-notch repair services to keep your car running smoothly. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect vehicle to suit your needs. Visit us today and experience the Gerald Jones Auto Group difference.
Photos of Gerald Jones Auto Group
4022 Washington Rd, Augusta, GA 30907, United States
Opening hours of Gerald Jones Auto Group
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Gerald Jones Auto Group
"I want to preface by saying, this dealership is by far in my top three favorites to do business with. The group here, to include my sales guy, is nothing short of phenomenal. They well exceeded my expectations when I first walked up. I was immediately greeted by one of the best people I now know: Lou Williams. He became like family so quickly and vice versa! Never once was he pushy about a specific car, he took the time to talk to my fiance and I on a personal level before even diving in into what I had in mind. When the first car i had my eye on didn’t meet what i was wanting, he listened to what i wanted in a car and helped me find the best option. Lou is such an amazing person and is so sweet! He made this process so extremely easy! He, as well as the other personnel, gave me no run arounds, they were extremely direct about everything and if there was something I didn’t fully understand, they were more than happy to put it in layman’s terms. I cannot express this enough, please come here for when you’re in the market for a new vehicle!! They will be my top recommendation for the rest of my life"
"I had a vehicle maintenance service here, and the staff told me that the maintenance had been completed. I opened the engine compartment cover and found that the sealing rubber ring of the oil filter element actually appeared in the engine compartment. It was a terrible experience. Very unprofessional service, very perfunctory apology"
"Great people with a strong desire to help as best as they can. I appreciate the team there working to resolution even when things occurred out of their control. I would give this location a 5 star, but the delays (no fault of the location) definitely caused some dissatisfaction. The people at the location made up for it and I do appreciate their willingness to make things right even when the issues were not a direct result of the local office. Highly recommend them for your service needs. I'm sure the next visit will result in a 5 star rating!!!"
"If you want to have negotiations and make a deal with someone willing to work with you on getting a car, and even a used car at that, don’t go here. I went here twice to look at a used car, the same car, and they’re not willing to budge on prices WHAT so ever. A month ago I was told they cannot budget on pricing what so ever so I walked away. Today, they took the price down (so clearly they’re able to) since the car wasn’t selling. I went back and made a cash offer, expecting some sort of negotiations, NOPE. I have found plenty of other dealerships out of the area that are more willing to help find me the car I want within my price range. Do not go here if that’s what you’re expecting."
"Total con artist, bait and switch tactics in practice here. Won't ever go here again. Two stars only because salesman was nice and very helpful. They aren't to blame. Go to carvana better deals plus a 7 day test drive money back if not happy! You'll save 3k or more in price too."
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