Travelbyjen.Com 360 Long Beach Road, Oceanside, NY 11572

"Our 8 day holiday in Costa Rica was amazing. The hotels that were reserved for us were top notch. The Volcano Lodge in La Fortuna was fantastic, the lodge had its own hot springs to enjoy till late in the evening. The breakfast which was included was of great quality including the individual omelette's made to order. Also the excursions made available to us were great. We then went from the rain forest in La Fortuna to the Pacific coast where we stayed at the Margaritaville Beach Resort. To our surprise we were given a FREE upgrade room wise. We were given the best room at the Resort, a two room ocean view suite with two balconies, one facing the beach the other the pool. Beach Front Room, AMAZING!!!!!! We also were given breakfast everyday with those made to order omelette's along with everything else that goes with breakfast. Lauren at Travelbyjen did an amazing job setting up this holiday for the 4 of us. We did have to travel back to San Jose the Friday before leaving on Saturday. I would suggest staying in a hotel in San Jose after flying into Costa Rica on day one. It is difficult to get in and drive 4 hours to your first hotel if you have to drive at night. The roads are difficult to navigate at night. Our San Jose hotel was amazing also, Studio Hotel Boutique. It was living at an art gallery. Plus the 2nd story outdoor pool. THANKS THANKS THANKS to Lauren and Travelbyjen for making my first trip to COSTA RICA a success."

"The value is excellent for the specials they promote. We booked our flight with award points from our airline so we can't comment about the air travel portion of the booking process. In Cancun they set us up with Lomas Travel, we couldn't be happier! Once we had paid for our trip we needed to update Travelbyjen concerning change in flight and times made by airline they never acknowledged the changes. This required us to contact Lomas directly. Overall we were pleased NYX Hotel was good, see photos."

"I had the pleasure of working with Lauren to book a beautiful trip to Costa Rica. After reading the reviews, I was skeptical about the type of experience I was going to have. I think it is important to keep in mind the lowest costing option is presented to you at first. If you want more bells and whistles then you have to make the adjustment. I chose to upgrade to the 2nd tier of hotels (Wyndham Tamarindo(my favorite), Montana de Fuego, and Autentico Hotel) since I planned to explore and would not be in the hotel a lot. I also chose to do tours Catamaran Sunset Cruise, Hanging Bridges and La Roca Canyoning and did not experience any issues with them. If you are staying at Montana de Fuego, they have adventurous activities on the property too. The complaint I read about and prepared for was purchasing insurance once you pick up the car. I also upgraded from a Sudan to a Jeep which, in total with insurance was an extra $550. I wanted to know I could drive anywhere and have peace of mind with the 4 wheel drive. Overall this was such a memorable trip that I could never forget. Everyone I met was so kind. Each town you can walk around and there was amazing food, sights, and energy. I would definitely book another trip with this agency."

"Booked a trip to Costa Rica. We didn't do much research before we left and everything was awesome. The process from beginning to end was very smooth. Samantha was our agent and she's awesome! Very responsive, helpful, and patient with my various random questions. (this was my first time using a travel agent)"

"I absolutely have loved working with Sue from Travel by Jen since 2018. I’ve gone to Aruba, the Dominican Republic and in a few weeks Jamaica. I go on a solo international birthday trips and I use this company. Sue is precise, has great communication and customer service skills. She has shared details and recommendations with me to help ensure I have a safe & enjoyable trip. I have recommended this company to my friend!"