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Firestone Complete Auto Care
31300 3rd Avenue, Augusta, Georgia, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Augusta, Georgia is your one-stop shop for all of your car repair needs. Conveniently located at 31300 3rd Avenue, our expert technicians are ready to provide top-notch service for your vehicle. Whether you need routine maintenance, tire services, or major repairs, we have you covered. Trust Firestone Complete Auto Care to keep your car running smoothly and safely on the road. Visit us today for all of your auto care needs.
Photos of Firestone Complete Auto Care
31300 3rd Ave, Augusta, GA 30905, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"These guys were extremely helpful and professional! They got me in quickly after my car died the same day, and I really needed my car back up. They replaced my battery quickly and got me out the door in a timely manner. Thanks!"
"I called at the last minute to get one of my tires replaced and was told I could drop off my vehicle and they would take care of it by the end of the day. They were very nice and professional."
"Ben is the best! We accidentally ruined our back tires on the car going on the tow dolly two days before our 16 hour PCS drive. They were able to replace the tires and do a main fence check and get it back to us before we had to leave. We use Firestone at every base, they are always kind and helpful and I trust them especially since they go over the top to help us in situations like this. Thank you so much!"
"Had an appointment for an alignment on 17 November 2023. I opted to add their $10 inspection to the alignment, because I had one tire that slowly kept getting low. I was told a tire rotation would be included in the inspection. Turns out that I had a nail in my low tire towards the inside of the tread. They claimed it was too close to the sidewall to repair. To their credit, I know corporate run shops have tighter restrictions on where the repair area of a tire is. However, another local chain repaired the tire for free. So, part of me feels that I was being taken advantage of at Firestone. Remember that tire rotation I mentioned? They did it, but improperly. The vehicle in question is front wheel drive, and has non-directional tires. In this scenario you should rotate in a “forward cross” or “x pattern”. However, Firestone rotated my tires front to rear. The proof is the report noted my passenger rear tire had a puncture. When I checked the tires myself after electing not to buy a new tire from them, I saw the punctured tire was now passenger front. It’s beyond unacceptable that a wheel and tire shop can’t execute a proper tire rotation. I can’t recommend going back here. I don’t know how this location is allowed to stay on base with their incompetence. At least I don’t have to pay for an alignment at Firestone locations for as long as I own my vehicle. Seriously, though, outside of a lifetime alignment while on sale, do not utilize this location."
"Had them replace my alternator, ford 2005 escape. Requires some really obnoxious part removal to replace it. However, my brake caliper was a part that needed removal. My issue was that the part was placed back on but never tightened down. So I had a wonderful surprise on my way to Fort Liberty. Thankfully, the bolt waited until I got on base before ditching me. Luckily for the Army, they won't have to pay out my SGLV just yet. I did contact and reach out to them. After going back and forth with them on the issue they told me to reach out to the Fort Liberty Firestone. I did not. I want nothing to do with them after paying 700 bucks and almost having my life ended. Please do the car work yourself or go off post."
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