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Pilot Freight Services
925 Julia Street, Elizabeth, New Jersey, United States
About the Pilot Freight Services
Pilot Freight Services is a leading transportation and logistics company located at 925 Julia Street in Elizabeth, New Jersey. With a strong presence in the United States, Pilot Freight Services offers a wide range of services including air freight, ocean freight, ground transportation, and warehousing solutions. Their experienced team of professionals provides reliable and efficient delivery services to meet the needs of businesses of all sizes. Whether you are shipping domestically or internationally, Pilot Freight Services is committed to delivering your goods safely and on time.
Photos of Pilot Freight Services
925 Julia St, Elizabeth, NJ 07201, United States
Opening hours of Pilot Freight Services
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Pilot Freight Services
"The people are super nice. The issue with this place is who manages the space. The property is designed for day cabs. The manager could easily make it properly accessible for real trucks. The extra 8 feet of sleeper space makes it unreasonably difficult to back in dock. Not to mention the passenger cars that a driver has to avoid just to get to docks."
"The delivery Representatives themselves are very nice but the scheduling is horrible. They did not get my rug delivered in a timely fashion and when they needed to pick it back up because there were issues, I scheduled for them to come to the apartment door they scheduled the wrong day after that, wasted a whole day of my time, and then apparently it was scheduled as a basic pickup which meant that the drivers could not come upstairs to get it"
"They leave the package without a call or ring the doorbell, bad service. YOUR COMPANY IS THE WORSE DELIVERY COMPANY I EVER EXPERIENCE. I JUST CALLED WALMART AND NOTIFIED EVERYTHING THAT HAPPENED TO THIS DELIVERY, NUMBER 1: NO CALL, 2 THE BICYCLE WAS DROPPED BY THE GARBAGE AREA, 3 lack of courtesy, no respect for customers, 0 professionalism, I live next to your unprofessional company and as you and your 99% of your dumb drivers knows the Elizabeth area is a dangerous area. How in the world you guys did not call at leat 30 minutes before the delivery or know the door, I do have cameras that advise me if someone is at the door, meaning no one knok the door. This kind of experience cost Walmart any future online purchase and they know now the reason: Pilot , luke I told Walmart guys I prefer do my business with Amazon duebto shipping companies like this. Updated on 5/23/2024 After ton of apologies, finally made it WORSE!!, 4 delivered but the last one, never ring the door bell, an email saying it will arrive on the 26th of May 2022, but arrived on the 23rd without any notice, left the bicycle damaged outside. This pictures will give you an idea, Walmart gives me apologies and they opted to cancel the return the order and have it returned to a Walmart store due to the lack of professionalism of Pilot transportation ( a company of MAERSK) SHAME!!"
"Cant get anyone on the phone. They tried to deliver it a week before the actual delivery date. I was then assured it would be delivered on the day it was scheduled for (12/15) I took off from work and even kept my kids home from school so they could help me bring up the shipment since I don’t believe they help bring up the boxes. They never came. Next day was given another date… took off from work again (12/18)…. Still nothing. I think my kids and I will be sitting on the floor come Christmas. Thanks a lot guys. Wish I could get back the money I lost out on from work.. but that won’t happen. Thanks from one overworked single mom who is literally at her wits end and just wanted to do something special for her kids. Thanks a lot."
"Ordered a huge patio set- sectional couch, table, bench and stools included. Was ordered 9/2, was supposed to be delivered by 9/14. Never came. Got a second delivery window of 9/28. Never came again. After the second time of them not showing up we couldn't get anymore answers from anyone. Not Bed Bath and beyond who we ordered it through and definitely not Pilot Freight. Finally, after 2 months of fighting with BBB, we received a refund because Pilot Freight reported it "lost in transit". How lol? How could an enormous furniture set get lost? After doing a lot of talking to people and digging around I found out they have a VERY right rate of "lost" packages. Which is funny to me considering these are large items. Basically, myself and many other "customers" of PF believe their employees are stealing people's merchandise. Please, if you're ordering something that needs to be handled by a freight company- make SURE it isn't this company. They are the literal worst. These reviews, mostly 5 stars, have got to be fake. Their reviews everywhere else are complete trash. Do yourself a favor and steer clear!!"
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