Stokes Hodges Ford Service Center

"Huge quantity of vehicles and the most friendly staff I've ever worked with at a dealership!"

"Although I had to wait more than usual after making an appointment, they serviced my oil change and did the Worx well."

"My service was suppose to be an oil change and all points check. At the time of service I asked for a quote on 4 new tires. Once the oil change was done I saw that some of the inspection observations was wrong. The tech wrote that my tires had a tread of 8 and I told them that's wrong bc I need two new tires. Jennifer looked again and saw that I did need 2 new tires. I asked if they had the quotes for the tires and the guy hadn't checked so Jennifer looked it up and gave me 3 quotes. Not bad service but could've been much better."

"I had my vehicle towed to this dealership for a battery which was replaced no problem,. My issue is the driver's door handle came back damaged, and I'm unable to access the driver side. the handle look like someone was either locked out if the vehicle, or tried to break into it. When I called back to complain, I was told that's a separate issue. all they did was replace the battery. I think I'll call Greg."

"Took them a long time to get an oil change done. Made up excuses for why they didn't need to do my 45,000 MI check up and maintenance. Said they found nothing wrong with my car even though I had been in desperate need of front and rear windshield wipers since the last time I brought the car in to be serviced. And they lied to me about the wear pattern on my tires in order to try and convince me to buy new ones. If it weren't for the fact that I had a pre-paid maintenance plan that gets me free oil changes for my new car I would not bother taking my vehicle to their maintenance department."