Veterans Mobile RV Service LLC

"I called Darrell to schedule some warranty work to be done on our camper. He came out and went over everything that needed to be done. He was really nice and seemed very knowledgeable and professional. The next day his 2 workers came out and completed ‘some’ of the things that needed fixing. They then stated “They had another job to go to but they would be back to finish up everything else within the next day or 2. And I will receive a call from them when they are on their way back.” 3 days go by and I never hear anything else from them. We called and sent a text. No answer or reply. Still 9 days later and still no reply. Not very good business at all to just leave your customers hanging and waiting for a call. Also, now we have to fix things that they didn’t cover up! Such as staples they put into the ceiling that they were supposed to be coming back to cover up and never did. Disappointed. Edit to add (Can't leave a reply): Your guys came out on Thursday August 10th... They stated they would be back Friday August 11th or Saturday August 12th to finish up....... I never heard or received a call back. I sent a follow up text to you on Friday August 11th at 7:14pm. Never got a response. Yes, I stated we were leaving on Monday August 14th. Thats why the guys were supposed to come back before then. We are no longer in the area to finish what was started....."

"NO LONGER IN BUSINESS! I scheduled an appt on May 30th. They came out and seemed knowledgeable and willing to help. Went to through the concerns I had and took my insurance information and said they would be in touch. After 2 weeks I hadn't heard anything back. I emailed, called and even text. I was not able to get anyone and never received any responses back. I tried several time for a few week. I am assuming this company has gone out of business."

"Darrell is extremely knowledgeable, detailed and eager to find the issue and repair. He was professional, dressed professionally, courteous, friendly and educated us. He returned our call for help in a timely manner and was able to schedule us right away. He was willing to answer all of our questions, was patient and did not act rushed to fix and go! He came highly recommended. Very happy with his help! Highly recommend him!!!"

"If you have an RV, please note these important details. 1. The dealer warranty is usually garbage. 2. Whether you buy new or used, you need an RV inspection. Veterans Mobile RV will perform RV inspections on your new or used RV. I didn't know the above when I bought my first used RV. The RV dealer here in Augusta was so bad, that they had replaced the black water tank prior to my purchase when it was previously owned. Forgot to connect the hose from the cleanout area to tank. They just cut the old and never connected when they put the new black tank in. Not only did the dealer neglect to connect that hose when they did the repair, but when the RV was brought back as a trade-in, they missed it again on their inspection prior to resale. I do not have a truck capable of towing the RV (it's a huge 5th wheel) so I paid someone the dealer uses to deliver RVs to tow to my destination. When I tried to do my first black tank clean out, the control panel never showed the black tank filling back up when I was using the fresh water clean out. I then noticed a ton of water just sitting in the underbelly of the RV. I called the dealer and they said to just bring it back while it was under warranty. It costs me $300 round trip to have the RV towed to dealer, then towed back. The dealer also said that they might have my RV 1 week or 3 weeks, or maybe longer. Really? This thing left the lot in need of repair and that's the best they could do. I have issue with letting people who I don't believe to be competent get another shot with me. I opted to call a mobile specialist instead of returning the RV back to the dealer (at a cost of $300 to tow and weeks of down time). Additionally, I would have had to empty everything out of the refrig, freezer, all decor taken down, anything loose put away - that's an all day preparation. That's a big deal. Darrell came out 7 days after my call. He immediately found the problem, explained everything to me and even recommended that I ask the dealer to pay for his service. After my experience with the dealer (they are very flippant) I did not think the dealer would go for paying the bill, but I did as Darrell suggested and sure enough, the dealer paid for Darrel's repair. I do not recommend that dealer (but this review isn't about them). I highly recommend Darrel for your RV servicing, and more importantly, call him for an RV inspection prior to picking up your new or used RV. I'll be using Veterans Mobile RV Service again and I recommend them to others."

"Darrell and his team are the best option for RV service and repair. Avoid the frustration of dealing with the poor service, lack of communications and delays common with the large RV retail service departments. Darrell is an honest, skilled man of high integrity. He has outstanding diagnostic skills and will identify and fix the root cause of any problems you may experience. He works with warranty issues and insurance companies saving me time and out of pocket costs. Darrell has dealt directly with Forest River to fix quality issues including slide out repairs and multiple electrical issues on my Georgetown coach. I highly recommend Darrell and his team at Veterans Mobile RV services. They fix it right the first time and take pride in a job well done! It is rewarding to experience a business that cares about you and can be trusted to do the right thing."